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Windows 7: Seagate and the click of death

22 May 2012   #1
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 
Seagate and the click of death

Hi guys got a Seagate ST31000333AS with a firmware version CC1H and a date code 09381. Looks like seagate really likes there program SeaTools and based on there site information about a warranty, they would like me to use it before proceeding any further with replacing this item. So far there have been no reports from this retarded Seatools, but just try running it for an hour or so. It will wake you up in the middle of the night going CLICK TICK CLICK TICK ricktickclicktick and then die. you cant even touch it at that point as its like twice as hot as a cup of freshly mad coffee So my question is does anyone have any experience with replacing hard drives with Seagate? am i going to have a hard time with these guys? I have never had a Seagate go bad before warranty is up before so I'm just looking for advices. Thanks


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22 May 2012   #2
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Hello FaberTech,

I had the same problem with an external seagate expansion drive.
Was driving me mad and a common problem with those drives.
I took out the drive from the enclosure, installed it in my pc. Updated the firmware from CC35 to CC49 took it out the pc and back in the enclosure thinking it would make no difference.
That was 18 months ago and it hasn't clicked once! :-)

Is there any updated firmware for your drive?
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22 May 2012   #3
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

When i ran a firmware check in SeaTools, it didn't show up with anything. But After the Very Long Generic test completes ill try again. It is hooked up via usb right now and that is most likely why it didn't show up with anything. Does anyone know if E-Sata will have the same result? I have an E-Sata port on my hard drive dock as well and probably should switch it over to get proper results.
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22 May 2012   #4
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

haha okay after hooking it up to e-sata, Seatools is now giving me this crap. Why would it think i have two of the exact same hard disk in one dock? and yes i rebooted to make sure it wasn't a glitch.


Attached Thumbnails
Seagate and the click of death-capture.jpg  
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22 May 2012   #5
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

and this is what happens when i click the firmware update option in advanced tests. I knew this wasnt going to be easy


Attached Thumbnails
Seagate and the click of death-capture1.jpg  
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22 May 2012   #6
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Have a look on the Seagate website instead. See if you can find anything on there. Is your data backed up?
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22 May 2012   #7
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

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22 May 2012   #8
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

doesn't need to be. its been cloned to 3 different locations
My System SpecsSystem Spec
22 May 2012   #9
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

I dont see my model number
My System SpecsSystem Spec
22 May 2012   #10
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

Found this

Note:
If your drive has CC firmware, your drive is not affected and no further action is required. Attempting to flash the firmware of a drive with CC firmware will result in rendering your drive inoperable.

Firmware Update for ST31500341AS, ST31000333AS, ST3640323AS, ST3640623AS, ST3320613AS, ST3320813AS, ST3160813AS
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 Seagate and the click of death




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