I can't remove the battery, unfortunately.
As for the system specs, here they are:
OS MS Windows 7 64-bit SP1
CPU Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz
Motherboard Samsung QX310/QX410/QX510/SF310/SF410/SF510
Memory 4GB
Graphics Card Intel(R) HD Graphics/NVIDIA GeForce 310M
Sound Card Realtek High Definition Audio
Screen Resolution 1366x768
Hard Drives Samsung HM641JI
Pixalation (white noise) can be caused by a whole bunch of things. It happens to me on Skype when the connection speed is insufficient to support high quality video. Same thing for videos (The DailyShow, Hulu, YouTube). This isn't really a problem and there's not a whole lot that you can do about it. Both ends of the stream plus traffic on your connection determine the "speed".
The random or intermittent shutdowns could be caused by your camera driver, your graphics driver, or some other issue (overheating).
I don't know why you can't remove the battery.
---> edit:Unless your machine is not a laptop.
Best practices: Remove the battery when using a laptop on AC after it is fully charged. This takes a big block of heat out of the way and it also allows better cooling.
Last edited by Slartybart; 27 May 2012 at 12:15. Reason: battery, not a laptop?
You have two different screen resolutions listed. 1) in your post: 1366x768 and 2) in your sysspecs: 1280x1024
Changing the resolution might help the pixalation problem, but I don't think that's really going to do that much. Changing the window size does help, but I'm sure you want full screen output
My system specs listed above are my laptop specs. The other is my custom built computer. I can't remove the battery from the laptop because that's how it is. I don't understand it either, but there's no way to remove it unless I open the laptop. Also the white noise type thing is on the WHOLE screen. So I have to restart the laptop because I can't do anything when it happens.
I'm not trying to be difficult, but I am blown away by the idea that you can't remove the battery on a laptop.
What brand and model number is the laptop?
If you mean that if you remove the battery and try to run it on the power supply only and it won't work then there is your answer.
No, the battery is non-removable.
QX410-S02 Notebook with Windows 7 Home Premium 640GB HDD
WOW. I apologize. That is absolutely....... fascinating.
They are trying to kill us (technicians).
So the battery's life span is the laptop's lifespan? Let's hope that is not today!
Well yeah. Wouldn't that suck in spades.
I suggest going back through this thread and checking to be sure you have tried and tested everything suggested here (that can be done). Report what you have done and what the result was. Just to keep from going in circles.
Let's see if we can find a more reasonable cause and solution.
The first thought that occurred to me was dust. That has already been suggested, though. Would you be willing to do a factory recovery to the factory image? That would determine whether this is a hardware or software issue.
Perform a Complete Restore
Otherwise, for a 1/2 year old laptop that has a non-removable battery, my suggestion would be to use the warranty, in which case they will do the recovery for you, so really it is worth doing yourself to test. This may be a hardware problem that is graphics related.
Backup any important data to an external drive or USB flash drive prior to doing either of the above.
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