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Windows 7: Laptop acting strange. Few things happening.

27 May 2012   #21
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

One note I would like to make. Make sure you disable all the services the Video Driver installed. 99% of the time they cause problems and really are un-needed. -WS


My System SpecsSystem Spec
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27 May 2012   #22
UnknownReverent

MS Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
The first thought that occurred to me was dust. That has already been suggested, though. Would you be willing to do a factory recovery to the factory image? That would determine whether this is a hardware or software issue.

Perform a Complete Restore


Otherwise, for a 1/2 year old laptop that has a non-removable battery, my suggestion would be to use the warranty, in which case they will do the recovery for you, so really it is worth doing yourself to test. This may be a hardware problem that is graphics related.


Backup any important data to an external drive or USB flash drive prior to doing either of the above.
I've already restored it to factory settings twice, and according to Samsung, I have no warranty.

Quote   Quote: Originally Posted by WindowsStar View Post
One note I would like to make. Make sure you disable all the services the Video Driver installed. 99% of the time they cause problems and really are un-needed. -WS
There are no services for the video driver. It's just the driver and I've already updated it as well.
My System SpecsSystem Spec
27 May 2012   #23
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Somewhere it was stated the video card is an nVidia if so there are services. You might double check them. -WS
My System SpecsSystem Spec
.

27 May 2012   #24
UnknownReverent

MS Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by WindowsStar View Post
Somewhere it was stated the video card is an nVidia if so there are services. You might double check them. -WS
I see none except for the integrated because the GeForce is Optimus. It's not turned on unless I turn it on or the program needs better graphics.
My System SpecsSystem Spec
30 May 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


The above will help us determine any program conflicts.
My System SpecsSystem Spec
30 May 2012   #26
UnknownReverent

MS Windows 7 Professional 64-bit SP1
 
 

Well I just restored to factory settings and updated all the drivers. If I have more problems after that, then I'll post it up.
My System SpecsSystem Spec
30 May 2012   #27
F5ing

Windows 7 Ultimate x64
 
 

If you can, please post back either way. It would be nice to have posted what actions provided the solution for you. You can even mark the thread as solved if it's appropriate.
My System SpecsSystem Spec
08 Jun 2012   #28
UnknownReverent

MS Windows 7 Professional 64-bit SP1
 
 

Well... I restored to factory settings, updated everything completely, and yet I'm still having problems.
My System SpecsSystem Spec
08 Jun 2012   #29
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by UnknownReverent View Post
Well... I restored to factory settings, updated everything completely, and yet I'm still having problems.
Same problems or different?
My System SpecsSystem Spec
09 Jun 2012   #30
UnknownReverent

MS Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by F5ing View Post
Same problems or different?
Still the same problem. I haven't had a random shutdown yet, but it is still having screen issues.
My System SpecsSystem Spec
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 Laptop acting strange. Few things happening.




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