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Windows 7: No USB After Restore from Image


28 May 2012   #1

Windows 7 Professional 64-bit
 
 
No USB After Restore from Image

I had to restore my C: drive from a Easeus image of 31 March.

None of the USB ports are implemented: In every instance Windows says it cannot load the drivers.

All the USB worked before the previoius install went bad. What drivers do I have to fine? Even XP Home can find and install USB drivers, why not Windows 7 Pro 64-bit?

At the moment I'm having to manage either with a separate keyboard and mouse plugged into the PS2 ports or by using Mouse Without Borders for convenience.

My System SpecsSystem Spec
.

28 May 2012   #2

Windows 7 Ultimate SP1 64-Bit
 
 

You'll probably need to install chipset drivers for your motherboard.

GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
My System SpecsSystem Spec
28 May 2012   #3

Windows 7 Ultimate x64
 
 

Hello Cheemag. Have you try to re-install or update your Chipset ?

EDIT:

Andrew beat me to it
My System SpecsSystem Spec
.


28 May 2012   #4

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
You'll probably need to install chipset drivers for your motherboard.

GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
How did you determine which motherboard I had?

Anyway, I reloaded the drivers from the motherboard disc by running the install facility, but it made no difference.

However, updating the driver via Device Manager worked by pointing the updater to the motherboard disc. This set up everything except ...

It told me the USB keyboard is unplugged, which is arrant nonsense as both the keyboard and mouse are plugged in.

I have two computers with a KVM which switches the keyboard and mouse (not the video) between the XP and Win-7 machines, but I could only access the Win-7 machine via MS's Mouse Without Borders, which is fine as far as it goes, but there is was no access to the Win-7 machine via the KVM.

The problem was eventually fixed by swapping over the keyboard and mouse connectors on the Win-7 side.

Solved. Thank you both for your time.
My System SpecsSystem Spec
28 May 2012   #5

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by Cheemag View Post
Quote   Quote: Originally Posted by seavixen32 View Post
You'll probably need to install chipset drivers for your motherboard.

GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
How did you determine which motherboard I had?

Anyway, I reloaded the drivers from the motherboard disc by running the install facility, but it made no difference.

However, updating the driver via Device Manager worked by pointing the updater to the motherboard disc. This set up everything except ...

It told me the USB keyboard is unplugged, which is arrant nonsense as both the keyboard and mouse are plugged in.

I have two computers with a KVM which switches the keyboard and mouse (not the video) between the XP and Win-7 machines, but I could only access the Win-7 machine via MS's Mouse Without Borders, which is fine as far as it goes, but there is was no access to the Win-7 machine via the KVM.

The problem was eventually fixed by swapping over the keyboard and mouse connectors on the Win-7 side.

Solved. Thank you both for your time.
I was able to determine your motherboard because you listed it in your system specs so for anyone out there who doesn't think it important, you now know why we always ask for them - it helps us to help you.

Whenever you install USB drivers it's always best to disconnect and reconnect the USB devices afterwards to give Windows a chance to recognise them.

Anyway, pleased to see you were able to solve your problem and thanks for the update.
My System SpecsSystem Spec
29 May 2012   #6

Windows 7 Professional 64-bit
 
 

[QUOTE=seavixen32;1941498]
Quote   Quote: Originally Posted by Cheemag View Post
Quote   Quote: Originally Posted by seavixen32 View Post
You'll probably need to install chipset drivers for your motherboard.

GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
How did you determine which motherboard I had?
Quote:
I was able to determine your motherboard because you listed it in your system specs so for anyone out there who doesn't think it important, you now know why we always ask for them - it helps us to help you.
Of course.

Quote:
Whenever you install USB drivers it's always best to disconnect and reconnect the USB devices afterwards to give Windows a chance to recognise them.

Anyway, pleased to see you were able to solve your problem and thanks for the update.
OK. Thanks again.
My System SpecsSystem Spec
Reply

 No USB After Restore from Image




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