No USB After Restore from Image


  1. Posts : 247
    Windows 7 Professional 64-bit
       #1

    No USB After Restore from Image


    I had to restore my C: drive from a Easeus image of 31 March.

    None of the USB ports are implemented: In every instance Windows says it cannot load the drivers.

    All the USB worked before the previoius install went bad. What drivers do I have to fine? Even XP Home can find and install USB drivers, why not Windows 7 Pro 64-bit?

    At the moment I'm having to manage either with a separate keyboard and mouse plugged into the PS2 ports or by using Mouse Without Borders for convenience.
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    You'll probably need to install chipset drivers for your motherboard.

    GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
      My Computer


  3. Posts : 2,073
    Windows 10 Pro 64-Bit
       #3

    Hello Cheemag. Have you try to re-install or update your Chipset ?

    EDIT:

    Andrew beat me to it
      My Computer


  4. Posts : 247
    Windows 7 Professional 64-bit
    Thread Starter
       #4

    seavixen32 said:
    You'll probably need to install chipset drivers for your motherboard.

    GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
    How did you determine which motherboard I had?

    Anyway, I reloaded the drivers from the motherboard disc by running the install facility, but it made no difference.

    However, updating the driver via Device Manager worked by pointing the updater to the motherboard disc. This set up everything except ...

    It told me the USB keyboard is unplugged, which is arrant nonsense as both the keyboard and mouse are plugged in.

    I have two computers with a KVM which switches the keyboard and mouse (not the video) between the XP and Win-7 machines, but I could only access the Win-7 machine via MS's Mouse Without Borders, which is fine as far as it goes, but there is was no access to the Win-7 machine via the KVM.

    The problem was eventually fixed by swapping over the keyboard and mouse connectors on the Win-7 side.

    Solved. Thank you both for your time.
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    Cheemag said:
    seavixen32 said:
    You'll probably need to install chipset drivers for your motherboard.

    GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
    How did you determine which motherboard I had?

    Anyway, I reloaded the drivers from the motherboard disc by running the install facility, but it made no difference.

    However, updating the driver via Device Manager worked by pointing the updater to the motherboard disc. This set up everything except ...

    It told me the USB keyboard is unplugged, which is arrant nonsense as both the keyboard and mouse are plugged in.

    I have two computers with a KVM which switches the keyboard and mouse (not the video) between the XP and Win-7 machines, but I could only access the Win-7 machine via MS's Mouse Without Borders, which is fine as far as it goes, but there is was no access to the Win-7 machine via the KVM.

    The problem was eventually fixed by swapping over the keyboard and mouse connectors on the Win-7 side.

    Solved. Thank you both for your time.
    I was able to determine your motherboard because you listed it in your system specs so for anyone out there who doesn't think it important, you now know why we always ask for them - it helps us to help you. :)

    Whenever you install USB drivers it's always best to disconnect and reconnect the USB devices afterwards to give Windows a chance to recognise them.

    Anyway, pleased to see you were able to solve your problem and thanks for the update.
      My Computer


  6. Posts : 247
    Windows 7 Professional 64-bit
    Thread Starter
       #6

    [QUOTE=seavixen32;1941498]
    Cheemag said:
    seavixen32 said:
    You'll probably need to install chipset drivers for your motherboard.

    GIGABYTE - Motherboard - Socket 775 - GA-EP41-UD3L (rev. 3.3)
    How did you determine which motherboard I had?
    I was able to determine your motherboard because you listed it in your system specs so for anyone out there who doesn't think it important, you now know why we always ask for them - it helps us to help you. :)
    Of course.

    Whenever you install USB drivers it's always best to disconnect and reconnect the USB devices afterwards to give Windows a chance to recognise them.

    Anyway, pleased to see you were able to solve your problem and thanks for the update.
    OK. Thanks again.
      My Computer


 

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