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Windows 7: Windows 7 Upgrade disk not read in DVD drive, running Vista x32

28 May 2012   #1
jb9723

Windows Vista Home Premium x32
 
 
Windows 7 Upgrade disk not read in DVD drive, running Vista x32

I just purchased Windows 7 Home Premium to upgrade it from Windows Vista Home Premium, and when I popped in the disc, it does not show up! I tried a different disk, and yes it worked. I also tried putting the Windows 7 disk into my friends computer, and it showed up. I have tried many different things, and nothing works. I've tried re installing the driver, updating it, and several different fixing programs. Please help! Thanks in advance!

And I just realized that I posted this in the wrong part of the forum, but whatever!


My System SpecsSystem Spec
.
28 May 2012   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by jb9723 View Post
I just purchased Windows 7 Home Premium to upgrade it from Windows Vista Home Premium, and when I popped in the disc, it does not show up! I tried a different disk, and yes it worked. I also tried putting the Windows 7 disk into my friends computer, and it showed up. I have tried many different things, and nothing works. I've tried re installing the driver, updating it, and several different fixing programs. Please help! Thanks in advance!

And I just realized that I posted this in the wrong part of the forum, but whatever!
Ignoring whether it "shows up", what happens when you set your BIOS to boot from the DVD drive first and then restart your PC with the installation disc in the DVD drive?
My System SpecsSystem Spec
28 May 2012   #3
jb9723

Windows Vista Home Premium x32
 
 

Ignoring whether it "shows up", what happens when you set your BIOS to boot from the DVD drive first and then restart your PC with the installation disc in the DVD drive?[/QUOTE]

My apologies, but I am not very good with computers, but you could please explain to me what a BIOS is and how to boot it?
My System SpecsSystem Spec
.

28 May 2012   #4
jb9723

Windows Vista Home Premium x32
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by jb9723 View Post
I just purchased Windows 7 Home Premium to upgrade it from Windows Vista Home Premium, and when I popped in the disc, it does not show up! I tried a different disk, and yes it worked. I also tried putting the Windows 7 disk into my friends computer, and it showed up. I have tried many different things, and nothing works. I've tried re installing the driver, updating it, and several different fixing programs. Please help! Thanks in advance!

And I just realized that I posted this in the wrong part of the forum, but whatever!
Ignoring whether it "shows up", what happens when you set your BIOS to boot from the DVD drive first and then restart your PC with the installation disc in the DVD drive?
Can you tell me the definition of a BIOS?
My System SpecsSystem Spec
28 May 2012   #5
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

BIOS - Wikipedia, the free encyclopedia

above is probably more than you need to know. It's a phase your PC passes through before Windows starts and has nothing to do with Windows.

In order to install Windows, you have to boot from that installation disc.

To do that, you have to do 1 of 2 things:

Access the BIOS and change a setting so your PC will boot from the DVD drive rather than from your hard drive.

Or

Choose to boot from your DVD drive first from a menu.

The BIOS is accessed in different ways--usually from a keystroke during a restart, such as delete or F2.

The menu (if available) is also accessed through a keystroke during a restart. Which key depends on your PC brand.

We know nothing about your PC, what brand, etc. Tell us.
My System SpecsSystem Spec
28 May 2012   #6
jb9723

Windows Vista Home Premium x32
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
BIOS - Wikipedia, the free encyclopedia

above is probably more than you need to know. It's a phase your PC passes through before Windows starts and has nothing to do with Windows.

In order to install Windows, you have to boot from that installation disc.

To do that, you have to do 1 of 2 things:

Access the BIOS and change a setting so your PC will boot from the DVD drive rather than from your hard drive.

Or

Choose to boot from your DVD drive first from a menu.

The BIOS is accessed in different ways--usually from a keystroke during a restart, such as delete or F2.

The menu (if available) is also accessed through a keystroke during a restart. Which key depends on your PC brand.

We know nothing about your PC, what brand, etc. Tell us.
I have a ACPI x86 HP Com. The OS is Windows Vista.
My System SpecsSystem Spec
28 May 2012   #7
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Tell us about the Windows installation disc you bought.

Where did you buy it?

Is it an "OEM" version or "retail" version"?
My System SpecsSystem Spec
28 May 2012   #8
jb9723

Windows Vista Home Premium x32
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Tell us about the Windows installation disc you bought.

Where did you buy it?

Is it an "OEM" version or "retail" version"?
It is a Windows 7 Home Premium Upgrade disk that came with a 32 bit and 64 bit upgrade disk. I bought it at Best Buy. I would guess it would be a retail version.
My System SpecsSystem Spec
28 May 2012   #9
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Well, you have to do one of the 2 things I mentioned in post 5---go into BIOS or select the DVD as your boot drive from a menu.

The menu is easier, but I'm not positive how to get to it on an HP.


You will have to experiment. Try holding down the F9 key during a restart and see if a menu comes up asking you to select the device you want to boot from.

If no menu comes up, retry with F8. If that fails try escape key, etc, etc. It's probably an F key.

If you select the DVD drive while you have the disk in the drive, the PC will boot from the disc and you will be dropped into the installation process.

Decide which you want to install--32 bit or 64 bit. Put that in the drive and start experimenting.

Someone else probably knows the exact key you need. I can only guess.
My System SpecsSystem Spec
28 May 2012   #10
jb9723

Windows Vista Home Premium x32
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Well, you have to do one of the 2 things I mentioned in post 5---go into BIOS or select the DVD as your boot drive from a menu.

The menu is easier, but I'm not positive how to get to it on an HP.


You will have to experiment. Try holding down the F9 key during a restart and see if a menu comes up asking you to select the device you want to boot from.

If no menu comes up, retry with F8. If that fails try escape key, etc, etc. It's probably an F key.

If you select the DVD drive while you have the disk in the drive, the PC will boot from the disc and you will be dropped into the installation process.

Decide which you want to install--32 bit or 64 bit. Put that in the drive and start experimenting.

Someone else probably knows the exact key you need. I can only guess.
Thanks for the help! I will try it tomorrow.
My System SpecsSystem Spec
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 Windows 7 Upgrade disk not read in DVD drive, running Vista x32




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