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Windows 7: Cannot access bios after SSD upgrade

31 May 2012   #11
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

I would do the CLRCT first.

It's easy and may solve the problem without doing anything further.

BIOS flashing is not something to be taken lightly. It can go wrong and cause major problems. And at this point, you are only guessing that it will help. It's kind of a last resort.


My System SpecsSystem Spec
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01 Jun 2012   #12
heromanni

7 ultimate 64bit
 
 

I did the CLRCT, my keyboard worked flawlessly on bios, when windows gives it's launching options, keyboard doesn't work. In windows keyboard works, mouse doesn't

Then I tried to flash the bios, my guide was following

Quote:
Download, extract and copy actual BIOS file on to the root directory of a USB memory stick. Enter BIOS by press DEL at boot, then Enter Q-flash utility by press F8 from BIOS screen. In Q-flash change “Keep DMI data” to “disable” before upgrade the BIOS file. The USB memory will appear as a hard drive in Q-flash. After successful flash, reboot, enter BIOS and load optimized defaults. Save (F10), exit and reboot.
But as I insert usb memory stick, my computer freezes, Can't think of way to flash the bios

Is it possible that my motherboard supports only 32bit windows?

current bios version is dated to 2008/09/19

newest is to 2010/07/12
My System SpecsSystem Spec
01 Jun 2012   #13
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

"I did the CLRCT, my keyboard worked flawlessly on bios, when windows gives it's launching options, keyboard doesn't work. In windows keyboard works, mouse doesn't"
This indicates that the keyboard is OK, and the BIOS is OK.
I've never tried to use the keyboard during a W7 installation. Could be normal. Lets see if others have anything to say about that.
"But as I insert usb memory stick, my computer freezes, Can't think of way to flash the bios"
With the BIOS update on the stick, you must start or restart the computer with the stick already inserted so it can be recognized in the BIOS. Don't try to insert the stick after you have booted and are in the BIOS.
"Is it possible that my motherboard supports only 32bit windows?"
Download and run the W7 Upgrade Advisor.
Windows 7 Upgrade Advisor - Download - Microsoft Windows
If you can.

Otherwise, look up your processor specs and see if it has 32 bit or 64 bit addressing.
My System SpecsSystem Spec
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02 Jun 2012   #14
heromanni

7 ultimate 64bit
 
 

I did CLRCT and restored default settings in bios. My ps2 mouse&keyboard works fine, windows works okay.

USB is out of use, if I try to plug usb keyboard, it ends the possibility to use keyboard in bios, and also mouse in windows. usb memory stick is also out of use.

I was wondering how I could update my bios as usb stick is out of use. That is the last thing (bios update) I got to try before upgrade my motherboard.
My System SpecsSystem Spec
02 Jun 2012   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I would not recommend trying to update a BIOS when you are dealing with hardware issues. If your current BIOS worked previously and is not working now then you need to correct the hardware problem before trying an update.

Flashing a BIOS on a flaky system could have dire consequences.

In your BIOS setting there should be settings for USB controllers.
Be sure all USB functions are set to enabled.
Is the setting for "Legacy USB Support" set to Enabled or Auto?
My System SpecsSystem Spec
02 Jun 2012   #16
heromanni

7 ultimate 64bit
 
 

I've tried to enable usb keyboard support and mouse support but it doesn't make anything better

theres "legacy USB storage detect" which is [enabled]
My System SpecsSystem Spec
02 Jun 2012   #17
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

You could try it to see if it changes anything, but Enabled should be good.
My System SpecsSystem Spec
02 Jun 2012   #18
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

So the problem as it stands right now is that you have lost USB function at the BIOS level?
How about in the OS?
My System SpecsSystem Spec
02 Jun 2012   #19
heromanni

7 ultimate 64bit
 
 

Actually there is one problem plus to all tihs, my wireless network driver connects to router, but gets no internet connection (other computers do from the same router).

As if I'd get the internet working, I would use the ps2 setup for now..
My System SpecsSystem Spec
02 Jun 2012   #20
heromanni

7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
So the problem as it stands right now is that you have lost USB function at the BIOS level?
How about in the OS?

When I plug usb, computer freezes, when restart. CLRCT is needed to get keyboard working again at bios level
My System SpecsSystem Spec
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 Cannot access bios after SSD upgrade




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