| Windows 7: Computer not Booting |
30 May 2012
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| | Windows 7 Home Premium x64 61 posts |
Computer not Booting I'm putting together a computer for a friend of mine, and having quite a few problems. I got everything put together and tried starting only to watch the lights turn on for a split second, start up the fan, then turn everything off.
We have tested the power supply, and that is working. Just to make sure, we bumped up the power to a 850 watt supply, which also gives the same problem. I have already checked and double checked the 24 pin motherboard connection, and the secondary 8 pin cpu power.
Once plugged in, the motherboard lights come on, and they stay on after the fans stop spinning. I can only think that the issue is with the motherboard, but am praying that is not the case. | My System Specs |
| Computer type PC/Desktop OS Windows 7 Home Premium x64 CPU Intel Core i5 760 2.80GHZ @ 3.5 Motherboard MSI p55-gd80 Memory 12.00GB - 2x Corsair XMS 3 4gb at 1600, 2x kingston 2gb 1333 Graphics Card Radeon HD 7950 FLEX Monitor(s) Displays 2x 21" AOC, 1x 22" Dell, 1x LG 42" Screen Resolution 7680x1080 Keyboard Logitech G110 Mouse Logitech m505 PSU LSP 750 Case Raygo MG12 Cooling Cooler Master Hyper TX3 Hard Drives 1 x 1TB Seagate
1 x 2tb Hitatchi Internet Speed 30/2.5 mb/sec |
30 May 2012
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| | Windows 7 64 Bit Home Premium SP1 4,145 posts In The Woods |
The following is the diagnostic test I use for new builds that will not start. Follow the steps carefully and you can discover what component is causing the problem: New System Failure Diagnostic Basic diagnostic procedure is to uninstall the entire build and start over. Some people do this out of the case by placing the motherboard on an anti-static surface. This eliminates the possibility that there is a short circuit between the motherboard and the case through the connection posts (stand-offs). A standoff in the wrong location or a sloppy job will cause a short circuit on the motherboard. The Test (power off, power cord unplugged): - Disconnect everything externally connected except the mouse and keyboard (printers, USB devices, etc). If you are not using a wired mouse and keyboard see if you can borrow one. The wireless device is just another component you have to deal with.
- Disconnect the power and data cables from all the drives inside the computer (Hard drives, DVD/CD drives, etc).
- Remove all the cards installed in the expansion slots (PCI/PCI-e) including the video card. (Be careful handling them and place them on a non conductive surface while testing).
- Remove all the RAM sticks (same rules as above).
- You are now dealing with 3 components: Power Supply, Motherboard, Processor.
Now connect the power cord and turn the PC on. - The motherboard should start beeping. You should get a beep code that tells you there is no memory. This is good, it means the processor is functioning and the motherboard is good so far.
- Now add one stick of memory in Slot A1 and power on. More beeping: the "no video card" beep code. This is good.
- Then add the video card and connect it to the monitor. You should get no beeping and you should see the BIOS start screens, ending with the message that there is no boot device.
- If you get no video then switch the one memory stick installed for another one and test.
- If you do get video then start adding components back, one at a time, until the system fails to boot. The last component you added is then the problem component.
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 3305 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA GeForce GTX660 - Driver 310.90 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black Internet Speed 25Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X |
30 May 2012
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| | Windows 7 SP1, Home Premium, 64-bit 7,566 posts |

Quote: Originally Posted by alumahai I'm putting together a computer for a friend of mine, and having quite a few problems. I got everything put together and tried starting only to watch the lights turn on for a split second, start up the fan, then turn everything off.
We have tested the power supply, and that is working. Just to make sure, we bumped up the power to a 850 watt supply, which also gives the same problem. I have already checked and double checked the 24 pin motherboard connection, and the secondary 8 pin cpu power. Here are some troubleshooting steps from member TVeblen:
Strip it down and then add components back, one at a time, to try and isolate the offending component.
The test (power off, power cord unplugged):
• Disconnect everything externally connected except the mouse and keyboard (printers, USB devices). If you are not using a wired mouse and keyboard see if you can borrow one.
• Disconnect the power and data cables from all the drives inside the computer (Hard drives, DVD/CD drives).
• Remove all the cards installed in the PCI slots including the video card. (be careful handling them and place them on a non conductive surface while testing).
• Remove all the RAM sticks (same rules as above).
Now connect the power cord and turn the PC on.
• The motherboard should start beeping. You should get a beep code that tells you there is no memory. This is good, it means the processor is functioning and the motherboard is good so far.
• Now add one stick of memory in Slot A1 and power on. More beeping: "no video card" beep code. This is good.
• Then add the video card and connect it to the monitor. You should get no beeping and you should see the BIOS screens, ending with the message that there is no boot device.
If you get no video then switch the one memory stick installed for another one and test.
Continue adding components one at a time.
If at any point the PC fails the the last component added was the problem one.
If you removed everything and there is only the Motherboard (with integrated video), processor, and power supply to contend with and it does not POST or show anything on the screen, then the problem is one of those three.
If you have tested by using another power supply then you are down to two. CPUs rarely fail, so motherboard is the most likely guess.
Try performing a CLRTC or Clear CMOS as a last ditch effort, and check the 3v battery. Both long shots, but what do you have to lose at this point. | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
30 May 2012
|
| | Windows 7 Home Premium x64 61 posts |
While thumbing through the motherboard book, I stumbled across a section explaining that while it does not have a normal post,it does have a series of leds to indicate a problem with a specific problem device. the cpu light comes on briefly before the fans stop. Is there anything else to try, or will i have to ship back the motherboard and order a new one?
If it helps at all, I'm using:
thermaltake tr2 rx 850w
asus p8z68-v
and an intel i7-2600k | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium x64 CPU Intel Core i5 760 2.80GHZ @ 3.5 Motherboard MSI p55-gd80 Memory 12.00GB - 2x Corsair XMS 3 4gb at 1600, 2x kingston 2gb 1333 Graphics Card Radeon HD 7950 FLEX Monitor(s) Displays 2x 21" AOC, 1x 22" Dell, 1x LG 42" Screen Resolution 7680x1080 Keyboard Logitech G110 Mouse Logitech m505 PSU LSP 750 Case Raygo MG12 Cooling Cooler Master Hyper TX3 Hard Drives 1 x 1TB Seagate
1 x 2tb Hitatchi Internet Speed 30/2.5 mb/sec |
30 May 2012
|
| | Windows 7 SP1, Home Premium, 64-bit 7,566 posts |

Quote: Originally Posted by alumahai Is there anything else to try, or will i have to ship back the motherboard and order a new one? What are the results of the troubleshooting steps mentioned earlier in this thread from both TVeblen and myself? | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
30 May 2012
|
| | Windows 7 Home Premium x64 61 posts |
resetting the cmos has does nothing, nor has replacing the button cell battery. I am, however, a little confused about the clrtc. | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium x64 CPU Intel Core i5 760 2.80GHZ @ 3.5 Motherboard MSI p55-gd80 Memory 12.00GB - 2x Corsair XMS 3 4gb at 1600, 2x kingston 2gb 1333 Graphics Card Radeon HD 7950 FLEX Monitor(s) Displays 2x 21" AOC, 1x 22" Dell, 1x LG 42" Screen Resolution 7680x1080 Keyboard Logitech G110 Mouse Logitech m505 PSU LSP 750 Case Raygo MG12 Cooling Cooler Master Hyper TX3 Hard Drives 1 x 1TB Seagate
1 x 2tb Hitatchi Internet Speed 30/2.5 mb/sec |
30 May 2012
|
| | Windows 7 SP1, Home Premium, 64-bit 7,566 posts |

Quote: Originally Posted by alumahai resetting the cmos has does nothing, nor has replacing the button cell battery. I am, however, a little confused about the clrtc. Why didn't you go through all of the earlier steps? | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
30 May 2012
|
| | Windows 7 Home Premium x64 61 posts |
You mean the ones that include the computer starting?
All the motehrboard lights start up and the cpu fan starts for half a second. Then it shuts off.
Even when narrowed down to the psu, motherboard, and cpu, this doesn't change. | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium x64 CPU Intel Core i5 760 2.80GHZ @ 3.5 Motherboard MSI p55-gd80 Memory 12.00GB - 2x Corsair XMS 3 4gb at 1600, 2x kingston 2gb 1333 Graphics Card Radeon HD 7950 FLEX Monitor(s) Displays 2x 21" AOC, 1x 22" Dell, 1x LG 42" Screen Resolution 7680x1080 Keyboard Logitech G110 Mouse Logitech m505 PSU LSP 750 Case Raygo MG12 Cooling Cooler Master Hyper TX3 Hard Drives 1 x 1TB Seagate
1 x 2tb Hitatchi Internet Speed 30/2.5 mb/sec |
30 May 2012
|
| | Windows 7 Home Premium x64 61 posts |
It seems that I forgot one of the connections... Surprisingly, that was what was preventing it from running... Thank you for having me check again. | My System Specs | | Computer type PC/Desktop OS Windows 7 Home Premium x64 CPU Intel Core i5 760 2.80GHZ @ 3.5 Motherboard MSI p55-gd80 Memory 12.00GB - 2x Corsair XMS 3 4gb at 1600, 2x kingston 2gb 1333 Graphics Card Radeon HD 7950 FLEX Monitor(s) Displays 2x 21" AOC, 1x 22" Dell, 1x LG 42" Screen Resolution 7680x1080 Keyboard Logitech G110 Mouse Logitech m505 PSU LSP 750 Case Raygo MG12 Cooling Cooler Master Hyper TX3 Hard Drives 1 x 1TB Seagate
1 x 2tb Hitatchi Internet Speed 30/2.5 mb/sec |
30 May 2012
|
| | Windows 7 64 Bit Home Premium SP1 4,145 posts In The Woods |
Not so surprisingly, that is how the diagnostic usually works. We always expect some big thing but in retracing our steps we find we missed some little thing. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built - Jan 2013 OS Windows 7 64 Bit Home Premium SP1 CPU i7-3820 Motherboard Asus P9X79-PRO - Bios 3305 Memory GSkill F3-14900CL9Q - 16GB Graphics Card EVGA GeForce GTX660 - Driver 310.90 Sound Card On board Realtek ALC898 Monitor(s) Displays Acer S271HL Screen Resolution 1920 x 1080 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic) Case Corsair Obsidian 550D Cooling Standard 3 120mm case fans, Cooler Master Hyper 212 EVO Hard Drives #1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black Internet Speed 25Mbits/Sec (on a good day) Antivirus Avast & Malwarebytes Browser Firefox Other Info Asus DVD - DRW-24B1ST 24X Computer not Booting problems? All times are GMT -5. The time now is 03:08 AM. | |