Problem starting up computer


  1. Posts : 3
    32 bit Windows 7 Starter Edition
       #1

    Problem starting up computer


    My netbook when it starts up says"Disk read error Press Ctrl+Alt+Del to restart".Please help.
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    Hello alexander and welcome to Seven Forums.

    Are you able to access Advanced Boot Options? If yes, select Safe Mode with Networking.

    Advanced Boot Options

    Run a full scan with your installed antivirus suite. Make sure you update the data base before running the scan. Then download, install, update, and run another free on-demand scanner called Malwarebytes. (No antivirus program is 100% effective 100% of the time so having a second tool is always a good idea.) If the scans want you to restart the netbook, make sure you come back into Safe Mode with Networking.

    After running the scans I'd suggest checking your system files to make sure they haven't been damaged or corrupted. Run a System File Checker scan from within Safe Mode at an elevated command prompt (Option Two, this tutorial.) If problems are noted run the scan 3 times (in Safe Mode) rebooting in between each scan.

    SFC /SCANNOW Command - System File Checker

    After that see if you can do a Startup Repair, also from the Advanced Boot Options menu. Since you've got a netbook I'm guessing you don't have an optical drive to play CDs or DVDs and you probably didn't get any installation media from the manufacturer. This tutorial will show how to do a startup repair if you have a hidden recovery partition on the hard drive. You should run this at least three time rebooting in between each scan. If your computer didn't come with a hidden recovery partition please advise. There are some other things you can try.

    System Recovery Options
      My Computer


  3. Posts : 3
    32 bit Windows 7 Starter Edition
    Thread Starter
       #3

    I cant get in to the computer.It has started saying "Reboot and select proper boot device or Insert boot media and press any key".Thanks
      My Computer


  4. Posts : 10,994
    Win 7 Pro 64-bit
       #4

    Just to make sure I'm understanding exactly what you're saying: with the netbook turned completely off, as soon as you click the power button you immediately start clicking the F8 key. Correct? And you keep clicking the F8 key. Correct? Instead of seeing the Advanced Boot Options screen you see the message "Reboot and select proper boot device or Insert boot media and press any key". Is that correct?

    When you click the power button, immediately start click the F3 key and keep clicking it until you see something on the screen. Do you see an MSI recovery option?
      My Computer


  5. Posts : 1,413
    Windows 7 Home Premium x64
       #5

    alexanderb said:
    My netbook when it starts up says"Disk read error Press Ctrl+Alt+Del to restart".Please help.
    alexanderb said:
    I cant get in to the computer.It has started saying "Reboot and select proper boot device or Insert boot media and press any key".Thanks
    If you are able to, remove the Hard Disk from the laptop and connect it to a secondary connection on a desktop and see if the Hard Disk is recognized on the other PC.

    Unfortunately, from what you are describing, it sounds like your Hard Disk has died.
      My Computer


 

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