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Windows 7: Problem starting up computer

04 Jun 2012   #1
alexanderb

32 bit Windows 7 Starter Edition
 
 
Problem starting up computer

My netbook when it starts up says"Disk read error Press Ctrl+Alt+Del to restart".Please help.


My System SpecsSystem Spec
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04 Jun 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello alexander and welcome to Seven Forums.

Are you able to access Advanced Boot Options? If yes, select Safe Mode with Networking.

Advanced Boot Options

Run a full scan with your installed antivirus suite. Make sure you update the data base before running the scan. Then download, install, update, and run another free on-demand scanner called Malwarebytes. (No antivirus program is 100% effective 100% of the time so having a second tool is always a good idea.) If the scans want you to restart the netbook, make sure you come back into Safe Mode with Networking.

After running the scans I'd suggest checking your system files to make sure they haven't been damaged or corrupted. Run a System File Checker scan from within Safe Mode at an elevated command prompt (Option Two, this tutorial.) If problems are noted run the scan 3 times (in Safe Mode) rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

After that see if you can do a Startup Repair, also from the Advanced Boot Options menu. Since you've got a netbook I'm guessing you don't have an optical drive to play CDs or DVDs and you probably didn't get any installation media from the manufacturer. This tutorial will show how to do a startup repair if you have a hidden recovery partition on the hard drive. You should run this at least three time rebooting in between each scan. If your computer didn't come with a hidden recovery partition please advise. There are some other things you can try.

System Recovery Options
My System SpecsSystem Spec
05 Jun 2012   #3
alexanderb

32 bit Windows 7 Starter Edition
 
 

I cant get in to the computer.It has started saying "Reboot and select proper boot device or Insert boot media and press any key".Thanks
My System SpecsSystem Spec
.


05 Jun 2012   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Just to make sure I'm understanding exactly what you're saying: with the netbook turned completely off, as soon as you click the power button you immediately start clicking the F8 key. Correct? And you keep clicking the F8 key. Correct? Instead of seeing the Advanced Boot Options screen you see the message "Reboot and select proper boot device or Insert boot media and press any key". Is that correct?

When you click the power button, immediately start click the F3 key and keep clicking it until you see something on the screen. Do you see an MSI recovery option?
My System SpecsSystem Spec
05 Jun 2012   #5
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by alexanderb View Post
My netbook when it starts up says"Disk read error Press Ctrl+Alt+Del to restart".Please help.
Quote   Quote: Originally Posted by alexanderb View Post
I cant get in to the computer.It has started saying "Reboot and select proper boot device or Insert boot media and press any key".Thanks
If you are able to, remove the Hard Disk from the laptop and connect it to a secondary connection on a desktop and see if the Hard Disk is recognized on the other PC.

Unfortunately, from what you are describing, it sounds like your Hard Disk has died.
My System SpecsSystem Spec
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 Problem starting up computer




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