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Windows 7: Pointer and Click Locations are not aligned.

02 Sep 2009   #1
avmaldo

Windows 7 Professional RTM via MSDN
 
 
Pointer and Click Locations are not aligned.

I am running W7RTM Pro on my cheap acer extensa 4420 and I am having problems with the mouse. It seems to sporadically change the location of where I click and where the end of the mouse appears to be... I never had this problem in vista.

I tried installing the latest synaptics drivers and the original synaptics drivers from acer's website but the problem never got fixed.

How do I fix this?


My System SpecsSystem Spec
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02 Sep 2009   #2
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

does this still happen if you completely remove the synaptics drivers and reboot?
Windows 7 should give basic touchpad operation without any special drivers if you clear the issue without he drivers at least you know where the issue is
My System SpecsSystem Spec
03 Sep 2009   #3
avmaldo

Windows 7 Professional RTM via MSDN
 
 

Yes it does. That's why I tried installing the synaptics drivers to fix it.
My System SpecsSystem Spec
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03 Sep 2009   #4
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

I'm running windows 7 pro RTM x86 on an Acer 5715z which probably uses the same hardware and drivers without issues.

The fact that you had it working in Vista would point to a Windows 7 issue rather than hardware

I've seen similar issues on graphics tablets but never on a touchpad.

Have you tried attaching a conventional mouse to check if it's a hardware related issue?
My System SpecsSystem Spec
03 Sep 2009   #5
avmaldo

Windows 7 Professional RTM via MSDN
 
 

Quote   Quote: Originally Posted by Barman58 View Post
I'm running windows 7 pro RTM x86 on an Acer 5715z which probably uses the same hardware and drivers without issues.

The fact that you had it working in Vista would point to a Windows 7 issue rather than hardware

I've seen similar issues on graphics tablets but never on a touchpad.

Have you tried attaching a conventional mouse to check if it's a hardware related issue?
Yes the problem is still there. It's as if Windows forgets where the tip of the mouse is and puts it somewhere close... weird.
My System SpecsSystem Spec
03 Sep 2009   #6
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Ok the other suspect in this would be your graphics setup - the mouse / trackpad positioning the pointer correctly but the graphics system painting the pointer incorrectly.

One way to check this is to see if it happens in safe mode or changing resolution and seeing if the issue remains

You may also want to check if any updated drivers are available for the graphics.

worst case scenario could of course be some fault with either the install or even the install disks
My System SpecsSystem Spec
08 Sep 2009   #7
avmaldo

Windows 7 Professional RTM via MSDN
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Ok the other suspect in this would be your graphics setup - the mouse / trackpad positioning the pointer correctly but the graphics system painting the pointer incorrectly.

One way to check this is to see if it happens in safe mode or changing resolution and seeing if the issue remains

You may also want to check if any updated drivers are available for the graphics.

worst case scenario could of course be some fault with either the install or even the install disks
Yep that seemed to do the trick. I went to ATI's website instead of Acer's and download their catalyst control center + drivers. After installation it was basically an instant fix.

Thanks!
My System SpecsSystem Spec
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 Pointer and Click Locations are not aligned.




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