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Windows 7: UAC: Lost access to BluRay drive: "Location is not available"

05 Jun 2012   #1

Windows 7 Ultimate x64
UAC: Lost access to BluRay drive: "Location is not available"

Hello everyone, new member here, hope you guys can assist me...

My LG BH12 Blu-Ray drive has developed a problem. If I put a disc in the drive, the drive title changes in Windows Explorer to indicate the disc title, so that's working OK. AutoRun pops up, and offers to show you the files, etc. If you try to view the files, you get a popup message like this:
Location is not available
D:\ is not accessible
Access is denied.
This is a new PC I built about 2 weeks ago, and the drive has worked fine up until just now. Here's the interesting thing: if I open a Command Prompt with Administrator-level privileges, or if I disable UAC, I can see the drive and access it with no problem.

The research I've done on my own shows others with this problem but no good solutions yet. It appears to be permissions-related; I've verified that my account is still and Admin account. When I go into the properties of the drive, then Security / Advanced / Owner, it says the current owner is "Everyone". If I Edit this, it does not let me assign a new owner (tried my user account, as well as Administrators group).

I've tried uninstalling the drive and re-detecting. I've updated firmware on the drive. I ran "sfc /scannow" and nothing was found. I'm running out of ideas. How about you? =)


My System SpecsSystem Spec

06 Jun 2012   #2

Windows 7 Home Premium 32 bit

1. Uninstall any burning programs you had recently installed, including any Virtual drives. Remove the optical drive from the Device Manager and reinstall the drive.

2. If it does not help try the Repair install. Repair Install
This in all probabilty should fix the problem.

Since it is a self-built new PC, I would rather go ahead with a clean install, instead of breaking my head on it. ( Yes, it is a pesky problem and you will only be running in circles trying to resolve it without a repair install/clean install. My opinion.)
My System SpecsSystem Spec
06 Jun 2012   #3

Windows 7 Ultimate x64

Thanks Jumanji! (Loved your movie...)

I removed MagicISO, but that didn't help.
I'm hesitant to do a reinstall, I'm not convinced that I've run out of options yet...

Anyone else have any ideas? (Please?!?)

My System SpecsSystem Spec

07 Jun 2012   #4

Windows 7 Ultimate x64

My System SpecsSystem Spec
08 Jun 2012   #5

Windows 7 Ultimate x64

My System SpecsSystem Spec

 UAC: Lost access to BluRay drive: "Location is not available"

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