| Windows 7: Laptop Disk Drive Not Writing disks |
06 Jun 2012
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| | Win 7 Home Premium x64 7 posts |
Laptop Disk Drive Not Writing disks Hi,
Recently I tried to burn an .iso with my disk drive and a DVD rw with a third party program (Astroburn). It would always begin burning, and say "operation failed" after 20 seconds or so. Each read/write speed would fail, as well. I tried to use the windows disk burner, but that did not solve the problem. The error I got was that the disk had read-write speeds incompatible with my drive.
However, I know that is impossible, because when I first got my laptop, I used the 5 disks from the exact same package to create my system recovery disks. I was also able to (around 6 months to 1 year go) create a Fedora boot disk a while back; again, with the same disks.
Other notes: I have no idea if I can write to other disks, because I don't have any other brands of DVDr's lying around in my house. I can definitely read any disk - I can read the exact same disk, but I can't write to those disks. I suspect the information I am giving about my hardware is incomplete, but I am unsure as to what I need to say about it. Please tell me.
Any help would be greatly appreciated.
EDIT: I am using "Slimtype BD E DS4E1S"
FINAL EDIT: I took it back to my manufacturer (ASUS) and they switched out the drive for another. Turns out it was just faulty. Thanks for helping.
Last edited by inkyvoyd; 03 Jul 2012 at 01:32 AM..
| My System Specs |
| System Manufacturer/Model Number ASUS (G73JW) OS Win 7 Home Premium x64 CPU Intel Core i7-740QM Memory 8GB DDR3 Graphics Card Nvidia GeForce GTX 460M Screen Resolution 1080*1920 Keyboard Illuminated Chiclet Keyboard (Part of laptop) PSU Laptop;150.15W, 19.5V, 7.7A(100-240V, 50-60 Hz, 2A AC input) Case N/A Cooling N/A Hard Drives 2X 500GB (Not sure the model) Internet Speed 50 megabit per second |
07 Jun 2012
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| | Win 7 Home Premium x64 7 posts |
Anyone have any ideas of what is wrong? If it is hardware, I could replace it, although I do believe that my warranty might be invalid. I can't seem to find this problem using google; I found a lot of related issues with my same model, but no one seems to be having my issue. In addition, I downloaded and ran the Microsoft auto-fix for disk drives - reading/writing disk players as well as dvd/blue ray disk drives. Neither detected any sort of problem with my disk drive.
In addition, a disk I could not burn worked perfectly fine on another computer. I'm completely sure it is my computer and not the disk.
Thanks. | My System Specs | | System Manufacturer/Model Number ASUS (G73JW) OS Win 7 Home Premium x64 CPU Intel Core i7-740QM Memory 8GB DDR3 Graphics Card Nvidia GeForce GTX 460M Screen Resolution 1080*1920 Keyboard Illuminated Chiclet Keyboard (Part of laptop) PSU Laptop;150.15W, 19.5V, 7.7A(100-240V, 50-60 Hz, 2A AC input) Case N/A Cooling N/A Hard Drives 2X 500GB (Not sure the model) Internet Speed 50 megabit per second |
07 Jun 2012
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| | Win 7 Home Premium x64 7 posts |
I have confirmed that I have the latest firmware, and installed VSO. I was wondering if I could uninstall my drive and reinstall it - I was sort of scared that I might do something irreparable to my drive, so I haven't done that yet...
EDIT: I just tried to write to a CD - it worked. I am at a public location and unable to test if the problem is fixed, but it might be (although I doubt it). | My System Specs | | System Manufacturer/Model Number ASUS (G73JW) OS Win 7 Home Premium x64 CPU Intel Core i7-740QM Memory 8GB DDR3 Graphics Card Nvidia GeForce GTX 460M Screen Resolution 1080*1920 Keyboard Illuminated Chiclet Keyboard (Part of laptop) PSU Laptop;150.15W, 19.5V, 7.7A(100-240V, 50-60 Hz, 2A AC input) Case N/A Cooling N/A Hard Drives 2X 500GB (Not sure the model) Internet Speed 50 megabit per second |
12 Jul 2012
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| | Windows 7 Home Premium 64 Bit 102 posts |
This Driver Fixed It For Me While I understand your problem is resolved, I'm still gonna post this for others to see for their quest in finding a solution. I'll also make a new thread. I jst ran into this issue myself today & I've been going crazy trying to find the issue. After a lot of googling, I found out the Slimtype BD E DS4E1S driver is actually made by Lite-On. It appears the drives may just need a firmware flash update. The Lite-On site appeared to be doing some sort of maintenance but, Lite-On DS-4E1S Firmware Downloads - Firmware HQ has the driver. Just download. extract & install the .exe file. I think the DOS file has the same result but, just a different method  My BD drive is ow properly reading discs. Give it a try folks.
P.S. in case you guys find the link is dead, inbox me & I'll try to get it to you. And please inbox me your results, I don't wanna thread jack this guy. | My System Specs | | System Manufacturer/Model Number Acer Aspire 5742G-7200 OS Windows 7 Home Premium 64 Bit CPU 2.53 GHz Memory 4 GB Graphics Card Nvidia Geforce GT 555M Cuda 2GB |
12 Jul 2012
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| | Windows 7 Home Premium 32 bit 2,697 posts |
For Liteon ODDs, there is a SmartPack Utility which can check for firmware updates automatically, download and install it.
The utility can be downloaded here Download System
For Samsung ODDs too, there is a live update program. ODD SUPPORT | My System Specs | | OS Windows 7 Home Premium 32 bit |
12 Jul 2012
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| | Windows 7 Home Premium 64 Bit 102 posts |

Quote: Originally Posted by jumanji For Liteon ODDs, there is a SmartPack Utility which can check for firmware updates automatically, download and install it.
The utility can be downloaded here Download System Attachment 221138
For Samsung ODDs too, there is a live update program. ODD SUPPORT Hey thanks man. I ran the SmartPack utility & found no updates so, I'm guessing that's because the firmware I found was correct. If you would be so kind as to post your findings here: Potential Slimtype BD E DS4E1S Driver Fix Potential Slimtype BD E DS4E1S Driver Fix
that would be awesome. As always, Rep+. Thanks again. | My System Specs | | System Manufacturer/Model Number Acer Aspire 5742G-7200 OS Windows 7 Home Premium 64 Bit CPU 2.53 GHz Memory 4 GB Graphics Card Nvidia Geforce GT 555M Cuda 2GB |
12 Jul 2012
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| | Windows 7 Home Premium 32 bit 2,697 posts |
And yep Harvey Dent, I forgot to mention that these will apply only for the retail ODDs sold by the ODD manufacturers. The firmware for the OEM ODDs are and have to be provided by the computer manufacturers and are not provided by the ODD manufacturers.
And it is a pain since most OEMs (computer manufacturers) fail to provide updated firmware.
I wanted to edit my previous post adding this note. Thanks for your keen followup I have to hurry up and put this now instead of tomorrow as planned. | My System Specs | | OS Windows 7 Home Premium 32 bit |
12 Jul 2012
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| | Windows 7 Home Premium 64bit 45 posts |
Check the specs of the dvd burner(max write speeds) and set the settings to the burning software to match | My System Specs | | System Manufacturer/Model Number Gateway NV5378u Laptop OS Windows 7 Home Premium 64bit CPU AMD Athlon II Dual-Core M300 2.0 GHz Motherboard AMD M880G Memory 2X 2GB DDR2 667MHz Graphics Card Integrated ATI Mobility Radeon HD 4200-1919MB of HyperMemory Sound Card ATI HD Audio / Conexant HD Audio Monitor(s) Displays 15.6" 16:9 aspect ratio, Ultrabright™ LED-backlight Screen Resolution 1366 x 768 Keyboard Laptop Mouse Laptop/External PSU Laptop Case Laptop Cooling Laptop Hard Drives 500GB Hitachi HTS545050B9A300 SATA |
12 Jul 2012
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| | Win 7 Home Premium x64 7 posts |

Quote: Originally Posted by IT PRO Check the specs of the dvd burner(max write speeds) and set the settings to the burning software to match Although my problem is already solved, I will still clarify. I am completely sure that my DVD burner was not working, because based off a VSO check, and using the default Windows burner (which should work), it failed. In addition, all speeds would not work. At least one speed would work before, so I know that it is not a software problem and is a hardware problem. | My System Specs | | System Manufacturer/Model Number ASUS (G73JW) OS Win 7 Home Premium x64 CPU Intel Core i7-740QM Memory 8GB DDR3 Graphics Card Nvidia GeForce GTX 460M Screen Resolution 1080*1920 Keyboard Illuminated Chiclet Keyboard (Part of laptop) PSU Laptop;150.15W, 19.5V, 7.7A(100-240V, 50-60 Hz, 2A AC input) Case N/A Cooling N/A Hard Drives 2X 500GB (Not sure the model) Internet Speed 50 megabit per second Laptop Disk Drive Not Writing disks problems? All times are GMT -5. The time now is 01:31 PM. | |