Windows 7: dell laptop battery not charging

kf10 · 07 Jun 2012

i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery

gladson1976 · 07 Jun 2012

I had the same problem once and this solved it. Take a look at this link.

Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The same details are available in this thread
"Plugged In, Not Charging"

kf10 · 07 Jun 2012

the above methods did not work for me

gladson1976 · 07 Jun 2012

Some of the comments from the users on that page for whom this fix did not work

Quote:

i had this problem,got this answer on a website,didnt hold out much hope.RUN DISK CHECK.guess what it worked.dont know why.

disk check worked on dell inspiron 1545 running windows 7 ultimate,i dont think this is a battery problem at all.i think its a windows problem.

Quote:

Or you can just disconnect and reconnect the battery while the computer is on. It worked for me in my Acer Aspire One

For Samsung laptop, may be something similar

Quote:

I have a samsung and had this same problem. I did what everyone posted, but still didn't work. So, in the search box, on my computer, I typed batterylife and it pulled up the batterylifeextender samsung program ...here you can choose from normal battery life - fully charges to 100% or extended life mode (80% charge)...
Hope this helps some of the samsung people.

You can try these too and see if they work

varun tejpal · 07 Jun 2012

HI,
My name is Varun and I work for the Social Media and Community Team at Dell. We can surely help you with the issue please follow the billow steps of trblshooting steps for dell laptop battery not charging.
1: Check for the AC Adapter, functionality and status in BIOS by pressing F2 when you see dell logo while turning on your system.

2: Install / update Dell Quickset and flash the BIOS from www.support.dell.com (Minimum Req.: Battery Charged > 10% and Functional AC Adapter.
3:Restart your system and turn it on with the ac adapter connected with the system .

3: Even after flashing BIOS if you still get the same error message please reply back to the same post.
Thanks

Dell-Varun_T

kf10 · 12 Jun 2012

i changed the power adapter and it fixed the problem

varun tejpal · 12 Jun 2012

HI
My name is Varun and I work for the Social Media and Community Team at Dell. It’s good to hear that the problem with your system has been resolved in the future if you have any issue with the system you can reply us back
Thanks
Dell-Varun_T

Slartybart · 12 Jun 2012

So the answer to the typical 1st question asked by a support person
"Is it plugged in?" would be, in your case, Nope.

Sometimes the easiest solution is the hardest to find.

Good job on finding a solution to your issue. Now since Varun_T is around, how about Dell replacing the adapter. Is you machine still under warranty?

Quote: Originally Posted by kf10

i changed the power adapter and it fixed the problem

sscom2012 · 29 Jun 2012

Quote:

For Samsung laptop, may be something similar
Quote:
I have a samsung and had this same problem. I did what everyone posted, but still didn't work. So, in the search box, on my computer, I typed batterylife and it pulled up the batterylifeextender samsung program ...here you can choose from normal battery life - fully charges to 100% or extended life mode (80% charge)...
Hope this helps some of the samsung people.

This was my problem!

jjbyers · 29 Oct 2012

Thank you sooo much sscom2012! I have a Samsung laptop and have been going crazy trying to find the setting to fix this.

It wouldn't go above 80% charged. Typing in batterylifeextender fixed it right away! I'm already at 100% charged.

Windows 7: dell laptop battery not charging

dell laptop battery not charging problems?