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Windows 7: scanner help

08 Jun 2012   #1
notsosavvy

windows 7 ultiamte 64
 
 
scanner help

I have Epson 4490 scanner that is connected to one computer running windows 7.In the same room I have another computer using windows xp.I want to be able to use the scanner on both.I have tried to install the software on the xp one,but it will not open the scanner.Just says it cannot be started.Is there a way to share the scanner between the rwo,or how can I get it installed on xp?


My System SpecsSystem Spec
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09 Jun 2012   #2
pra40

windows 7
 
 

see the two drivers that are competing with each other. Uninstall the driver that isn't working if that is the case. Click on the scanner driver and see if it is working properly. Before you do this, be sure that the USB cable is connected and the scanner is turned on.
http://www.rapidenumerique.frhttp://www.rapidesaisie.fr : http://www.saisiededonnees-idf.frhttp://www.saisiededocuments-idf.fr
http://www.archivagenumerique-idf.frhttp://www.saisie2documents.fr : http://www.saisiedetexte.frhttp://www.saisiedequestionnaires.fr
My System SpecsSystem Spec
10 Jun 2012   #3
notsosavvy

windows 7 ultiamte 64
 
 

Not sure I undertand this. How do I know if the driver is not working and where do I find it?
My System SpecsSystem Spec
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10 Jun 2012   #4
Bertison

Windows 7 Home Premium 64 bit. (On both machines)
 
 

I don't know if this works in XP, but this comes from "Help & Support" in Windows 7.
Install a scanner

There are two ways to install a scanner in this version of Windows. The method you choose depends on whether you want to connect the scanner directly to your computer (called a local scanner), or use a scanner that's shared on a network.
Installing a local scanner

Most scanners sold today connect to your computer with a universal serial bus (USB) cable. But don't plug it in yet! Some scanners require you to install driver software before connecting the USB cable, so always follow the setup instructions that came with your device.
If your USB scanner didn't come with specific setup instructions, plug it in to your computer and Windows should automatically install it. If it's an older model, you might have to install it manually. For instructions, see Working with the Scanner and Camera Installation wizard.

Installing a network scanner

Network scanners are typically found in the workplace. Before you begin, it's helpful to know the scanner model and manufacturer name.
  1. [IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Network.
  2. Locate the scanner, right-click it, and then click Install.
  3. Follow the instructions to finish adding the scanner.
Note

  • This procedure works only with network scanners that support the Microsoft Scan Service (WS-Scan) protocol. For more information, check the information that came with the device or contact your system administrator for help.



The bold & underlined part is the important bit, I guess. I will try to find more info in XP, I suggest you look in Help on the XP machine.
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