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Windows 7: Win7 computer in IDE mode and cannot access USB plug and play devices


09 Jun 2012   #1

32 Home Premium
 
 
Win7 computer in IDE mode and cannot access USB plug and play devices

I recently noticed that I could not access any of my plub and play USB devices on my Windows 7 computer. I just also noticed that when I reboot, I know get a DOS message momentarily that says I am in IDE mode and my plug and play devices cannot be supported. It also provides me with the option to go to SATA by pressing "Y" while in DOS mode. There is a timer which times out and the it loads Windows 7.

I am not really sure what is going on.

1) Given that I used to be able to access my plug an play devices (exernal hard drives) have I somehow changed my BIOS settings?

2) Should I be clicking on "Y" while in DOS? Note I tried this and nothing happened.

3) Should I go directly into my BIOS and make the change. If so how?

Thanks

RK

My System SpecsSystem Spec
.

10 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I would start by letting us all know your system specs.

System Info - See Your System Specs

A Guy
My System SpecsSystem Spec
10 Jun 2012   #3

32 Home Premium
 
 

OS:
Windows 7, 64 bit version. 6.1, Build 7601, Service Pack 1

Motherboard:
GA-A75M-UD2H motherboard

Chip:
AMD A6-3500APU with Radeon HD 2.10 Ghz

RAM:
8GB

Thanks

RK
My System SpecsSystem Spec
.


10 Jun 2012   #4

Windows 7 Ultimate x64
 
 

Can you post a screenshot of this screen:

Quote:
It also provides me with the option to go to SATA by pressing "Y" while in DOS mode. There is a timer which times out and the it loads Windows 7.
My System SpecsSystem Spec
11 Jun 2012   #5

32 Home Premium
 
 

Here is the shot.

Win7 computer in IDE mode and cannot access USB plug and play devices-img_5474.jpg


My System SpecsSystem Spec
24 Jun 2012   #6

32 Home Premium
 
 

Can anyone help me on this?

Thanks

RK
My System SpecsSystem Spec
24 Jun 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

If pressing Y did nothing, I'd try going directly into BIOS to make the change (if Dell BIOS actually allows that). When booting the Delete key will enter BIOS setup. If you cannot find the option in BIOS, we would still need your complete system specs to see if we can find the manual.

See this similar post about how to set to AHCI mode

[Help] SATA found running at IDE MODE

A Guy
My System SpecsSystem Spec
24 Jun 2012   #8

32 Home Premium
 
 

When you say "complete system specs" what else do you need from me?

Thanks
My System SpecsSystem Spec
24 Jun 2012   #9

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

use the Easy System specs in my sig - it can automatically fill in all of the stuff on Seven forums.
My System SpecsSystem Spec
24 Jun 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Yes, that is the link I posted originally. It will give us your exact model#, etc. so we can see what specifics are for your machine

A Guy
My System SpecsSystem Spec
Reply

 Win7 computer in IDE mode and cannot access USB plug and play devices




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