Win7 computer in IDE mode and cannot access USB plug and play devices

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  1. Posts : 49
    32 Home Premium
       #1

    Win7 computer in IDE mode and cannot access USB plug and play devices


    I recently noticed that I could not access any of my plub and play USB devices on my Windows 7 computer. I just also noticed that when I reboot, I know get a DOS message momentarily that says I am in IDE mode and my plug and play devices cannot be supported. It also provides me with the option to go to SATA by pressing "Y" while in DOS mode. There is a timer which times out and the it loads Win7.

    I am not really sure what is going on.

    1) Given that I used to be able to access my plug an play devices (exernal hard drives) have I somehow changed my BIOS settings?

    2) Should I be clicking on "Y" while in DOS? Note I tried this and nothing happened.

    3) Should I go directly into my BIOS and make the change. If so how?

    Thanks

    RK
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    I would start by letting us all know your system specs.

    System Info - See Your System Specs

    A Guy
      My Computer


  3. Posts : 49
    32 Home Premium
    Thread Starter
       #3

    OS:
    Windows 7, 64 bit version. 6.1, Build 7601, Service Pack 1

    Motherboard:
    GA-A75M-UD2H motherboard

    Chip:
    AMD A6-3500APU with Radeon HD 2.10 Ghz

    RAM:
    8GB

    Thanks

    RK
      My Computer


  4. Posts : 2,171
    Windows 7 Ultimate x64
       #4

    Can you post a screenshot of this screen:

    It also provides me with the option to go to SATA by pressing "Y" while in DOS mode. There is a timer which times out and the it loads Windows 7.
      My Computer


  5. Posts : 49
    32 Home Premium
    Thread Starter
       #5

    Here is the shot.

    Win7 computer in IDE mode and cannot access USB plug and play devices-img_5474.jpg
      My Computer


  6. Posts : 49
    32 Home Premium
    Thread Starter
       #6

    Can anyone help me on this?

    Thanks

    RK
      My Computer


  7. Posts : 53,363
    Windows 10 Home x64
       #7

    If pressing Y did nothing, I'd try going directly into BIOS to make the change (if Dell BIOS actually allows that). When booting the Delete key will enter BIOS setup. If you cannot find the option in BIOS, we would still need your complete system specs to see if we can find the manual.

    See this similar post about how to set to AHCI mode

    [Help] SATA found running at IDE MODE

    A Guy
      My Computer


  8. Posts : 49
    32 Home Premium
    Thread Starter
       #8

    When you say "complete system specs" what else do you need from me?

    Thanks
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #9

    use the Easy System specs in my sig - it can automatically fill in all of the stuff on Seven forums.
      My Computer


  10. Posts : 53,363
    Windows 10 Home x64
       #10

    Yes, that is the link I posted originally. It will give us your exact model#, etc. so we can see what specifics are for your machine

    A Guy
      My Computer


 
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