I'm having trouble removing two local printers from one of my coworkers computer. It's a Dell running Windows 7 x86 Professional. She has local admin rights, so that's not the issue.
Her spooler service randomly stops, and won't stay running. She has, in Devices and Printers, an old Ricoh printer listed. It's grayed out, and I can click to delete it. However, the drivers won't delete because it says the printer is still in use. It hasn't been connected to her computer in a year. Her new Dell 1320c Color Laser is listed as well, but I can't delete that either. I was trying to delete it, and re-add to solve spooler issue, but I'm now thinking the Ricoh is to blame, because there are 2 documents in it's queue.
So, my question is this. How do I forcibly remove a printer? Is there a way through the registry, so that I can then delete it's drivers?