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Windows 7: "Plugged in, Not Charging" - Battery

16 Jun 2012   #1
YouJay

Windows 7 Ultimate 32bit
 
 
"Plugged in, Not Charging" - Battery

I recently did a clean install after my hard disc stopped working and had to be replaced.
Before this, my battery was working perfectly and lasted about 5-6 hours. However, after installing Windows 7 Ultimate x86 again, my laptop doesn't seem to charge anymore above 2%. The second I take off my adapter, the laptop turns off.

I can't find any drivers for the battery or anything related on the ASUS website. I was also wondering if this could possibly be a problem with my Hybrid Graphics, since my NVIDIA G210M graphics card wasn't working well either and had to be uninstalled.

I also tested to see if it was a problem with my adapter, but my laptop works without the battery connected, with just the adapter being plugged in.

So how can I get my battery working again without having to replace it? (I don't think it's a hardware problem anyways). Thanks in advance.


My System SpecsSystem Spec
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16 Jun 2012   #2
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Hi there
Hate to say it but your battery needs replacing. It DOES happen on laptops from time to time especially if you have had the laptop a while.

Also modern manufacturing tolerances or QC isn't as good as it used to be --emphasis is on cheapness and get the stuff out of the door as fast as possible so you could have got a "bad" one too. Just the luck of the draw unless its within warranty period.

When they die they go quite suddenly -- no warning or whatever -- rather like car batteries -- OK one day and then dead as a dodo the next.

Cheers
jimbo
My System SpecsSystem Spec
16 Jun 2012   #3
YouJay

Windows 7 Ultimate 32bit
 
 

Thanks for the quick reply.

Alright, i'll go out to buy a new battery soon, but it's barely been a year since I've gotten this laptop and I'd think that the battery would have lasted at least 18 months... but like you said, I could have just been unlucky with the one I received.

I guess re-installing windows 7 a few days ago had nothing to do with it and this incident was purely coincidental. What's even worse is that both my hard drive and battery stopped working at more or less the same time.

Also, is there any way to be certain this is a hardware problem rather than a software one?
My System SpecsSystem Spec
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16 Jun 2012   #4
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Hi there
I'd imagine if W7 was a "Battery destroyer" after all this time people would have posted on it.

It's totally unfortunate in the instances you had -- both HDD and battery -- I'd check the warranty if I were you -- sometimes there's a 2 year warranty on things like batteries.

I don't know where you bought the laptop -- but if you know some "Scrobbity" lawyers and you paid for it with a Credit Card (not a debit card) you might get away with a claim under an equivalent of the UK "Section 25" of the CCA (Consumer credit Act). (Sometimes -- although usually rarely Lawyers DO have their uses !!).

Consumer Credit Act and Your Consumer Rights | Consumer Information

(Read 2nd paragraph).

The UK doesn't have the greatest consumers credit protection -- those AWFUL pay day loan companies such as WONGA etc with 3000 % interest are allowed to operate the UK in spite of being banned elsewhere in Europe - but the Consumer Credit Act tends to be fairly similar throughout the EU / EEA as well so if you paid with a credit card the "Section 25" equivalent" might get you a decent refund.

Cheers
jimbo
My System SpecsSystem Spec
17 Jun 2012   #5
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

Go to the device manager and uninstall the ACPI driver under batteries, and reboot. Windows will automatically reinstall it. Windows 7 is notorious for this problem. It is possible that your battery is shot, but i would try this first. also, pull your battery out and put it back in. one time that was the simple fix to this problem for me.
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