Issue with CD drive


  1. Posts : 211
    Acer Aspire 7738G Win 7 X64 bit Home Premium
       #1

    Issue with CD drive


    Hi,

    I am having an issue with copying CDs as a back up for use in the car, but for some reason the blank CDs will not load in my laptop drive? You can hear the head constantly keep moving!! I have managed to use a DVD to copy stuff and that works ok?
    The blank CDs I am using are from the same pack of 25, used 15 already, tho it was a few months ago.. So could it just be the CDs or can I repair - adjust something in the laptop?

    I have tried to load original CDs but its the same with them, the head keeps moving and then ejects CD?

    Any advice?
      My Computer


  2. Posts : 675
    Windows 7 Enterprise SP1 x64 Windows 8 Enterprise RTM x64
       #2

    It sounds like a hardware problem to me, but I could be wrong..
      My Computer


  3. Posts : 211
    Acer Aspire 7738G Win 7 X64 bit Home Premium
    Thread Starter
       #3

    win7 said:
    It sounds like a hardware problem to me, but I could be wrong..
    Hi,
    Thanks for info, can you recommend a way to test this?
    I have ran troubleshooting, it did some update, restarted but still the same??
      My Computer


  4. Posts : 211
    Acer Aspire 7738G Win 7 X64 bit Home Premium
    Thread Starter
       #4

    Really wierd, I opened the cd draw gave it a gentle blow of air and now its working!!
    Thanks
      My Computer


  5. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #5

    Pointer to the fact that the lense was dirty. Clean the lense periodically with a lense cleaner CD or atleast before using the optical drive. :)
      My Computer


 

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