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Windows 7: Issue with CD drive


17 Jun 2012   #1

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 
Issue with CD drive

Hi,

I am having an issue with copying CDs as a back up for use in the car, but for some reason the blank CDs will not load in my laptop drive? You can hear the head constantly keep moving!! I have managed to use a DVD to copy stuff and that works ok?
The blank CDs I am using are from the same pack of 25, used 15 already, tho it was a few months ago.. So could it just be the CDs or can I repair - adjust something in the laptop?

I have tried to load original CDs but its the same with them, the head keeps moving and then ejects CD?

Any advice?

My System SpecsSystem Spec
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17 Jun 2012   #2

Windows 7 Enterprise SP1 x64 Windows 8 Enterprise RTM x64
 
 

It sounds like a hardware problem to me, but I could be wrong..
My System SpecsSystem Spec
17 Jun 2012   #3

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

Quote   Quote: Originally Posted by win7 View Post
It sounds like a hardware problem to me, but I could be wrong..
Hi,
Thanks for info, can you recommend a way to test this?
I have ran troubleshooting, it did some update, restarted but still the same??
My System SpecsSystem Spec
.


17 Jun 2012   #4

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

Really wierd, I opened the cd draw gave it a gentle blow of air and now its working!!
Thanks :-)
My System SpecsSystem Spec
17 Jun 2012   #5

Windows 7 Home Premium 32 bit
 
 

Pointer to the fact that the lense was dirty. Clean the lense periodically with a lense cleaner CD or atleast before using the optical drive.
My System SpecsSystem Spec
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 Issue with CD drive




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