Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD when using Hauppauge 2250 TV Tuner

17 Jun 2012   #1

Windows 7 Home Premium x64 SP1
BSOD when using Hauppauge 2250 TV Tuner

So I have a brand new (3 week old) desktop that i am trying to replace my cable with. I have an also brand new Hauppauge 2250 tuner I am trying to install on it. Every time I mange to get it installed it will run for a few minutes and then I get a BSOD of the IRQL not less or equal variety. When I run the BSOD check it seems to involve the hcw89.sys file and the ntoskrnl file which makes sense to me the hauppauge driver is not jiving with something in the windows system. I have used the BSOD upload application that was on this forum if someone were willing to look at it and let me know what i could possibly do to fix this issue. As nice as the guy from Dell support was his fix was just sending me a new card and from what I have read online and what I could decipher from my dump file it seems to be software related not hardware. This is my first time ever using a forum so if I have done anything incorrectly etiquette wise I apologize.
Look forward to your help!
I have attached my BSOD info.

Attached Files
File Type: zip (245.5 KB, 6 views)
My System SpecsSystem Spec

17 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello Schwaste. Welcome to the forum.

If you want someone to look at your dump files you should start a new thread in the Crashes and Debugging Forum here. Include your zip file.

But it sounds like a bad driver install. Here is what you can do:

Go to the Hauppauge website and download the most recent driver for your version of W7 (32 bit or 64 bit). Always a good idea to use the driver from the site, the driver on the CD is notoriously old.

Then go into Device Manager and Uninstall the Hauppauge tuner. Once uninstalled shut down the computer, disconnect the power.

Then physically remove the card from the machine and start up again.

Go to System Restore and restore the computer back to a date before you installed the card.

Now shut down and reinstall the card again, get into Windows, and install the new driver. When you first reach the desktop Windows will try and fail to find and install a driver for the new device. Let this process play out. Windows will find nothing and say so. X out of that window, then you are ready to install the Hauppauge driver.

When reinstalling the card, it might help to use a different PCI-e slot, if available.

Hope that helps.
My System SpecsSystem Spec

 BSOD when using Hauppauge 2250 TV Tuner

Thread Tools

Similar help and support threads
Thread Forum
which software for hauppage hvr 2250 tuner card & windows 7
I presently use Window media center with another tuner card but will be installing this card. which software is the most stable? will both co-exist? how would I use the install cd & NOT install the win tv program?
Media Center
Using Windows Media Center with a Hauppauge 500 MCE tuner
I have a new Windows 7 system with Media Center and am using 16 G of RAM. I need a tuner, which I have. However, it is a Hauppauge 500 MCE tuner. Hauppauge tells me this only works on s system with 4 G's or less. Is there a way to temporarily reduce the RAM to 4 G's when I want to use the tuner?
Media Center
BSOD when using Hauppauge 2250 TV Tuner
I was told this would be a better topic for my issue so this has been moved from another thread. So I have a brand new (3 week old) desktop that i am trying to replace my cable with. I have an also brand new Hauppauge 2250 tuner I am trying to install on it. Every time I mange to get it...
BSOD Help and Support
"tearing" of Clear QAM Hauppauge HVR-2250 only when ONE channel is act
Having an unusual problem with "tearing" when I am watching/recording Clear QAM channels with my HVR-2250/MCE/Windows 7 setup. If I view or record a single channel -- there is significant "noise/tearing" in the video and audio stream -- most noticable on HD channels. When I start a recording and...
Media Center
I need Help! Please help me set up my Hauppauge 2250
This is a lengthy post. Please help. After spending many hours doing research, which was not enough, I went ahead and bought the Hauppauge 2250, when I should have sprung for the Ceton Infinitv. I have become very frustrated when I found out what it can't do. I have decided to quit complaining and...
Media Center
Hauppauge WinTV-HVR-2250 HELP !
:( So I went ahead and purchased a Hauppanuge 2250 Media Center Kit and am having an issue setting up the channels. After having it recognized my remote (which it couldnt) I had to enter in the digits 1 by 1 till it learned my STB remote. Then when it asks to have me change the channel with the...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:40.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App