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Windows 7: Chkdsk Deleted Orphan Files now Factory WebCam Does Not Work

21 Jun 2012   #1

Windows Home Premium 64bit
Chkdsk Deleted Orphan Files now Factory WebCam Does Not Work

I have a 1yr old Asus g74sx laptop with Windows 7 Home Premium 64bit. The other day with no warning the ntfs chkdsk appeared on startup and I did not cancel it... BIG mistake. I saw it deleting several files and once my laptop started up my built in web cam is no longer working, nor is the power option(battery icon) or wireless strength meter available in the taskbar either.

The built in web camera shows the driver is installed and is working appropriately in the device manager list, but when you attempt to open it with other programs they all say something like "This device can't be found or is in use by another program". I thought I would try to install an external webcam by logitech, but it does the same as well.

What can I do to restore this? There is no program that I can see in the application list that has control of it and I do believe obviously chkdsk did something by deleting VERY important files.

As another note I have tried to fix the battery icon through all the suggested ways, but it still remains "greyed out" when I try to turn it on in the control panel section.

I DO NOT want to do a recovery with the Geek Squad discs. Does anyone know of a way to fix these things? Thank you for help in advance.

P.S. I did run a Seagate software utility to do a full scan of sectors on my hard drive and it found zero problems so I don't understand yet why the chkdsk did what it did.

My System SpecsSystem Spec

21 Jun 2012   #2

Windows 7 home premium x64

How about a system restore point ? it may get you somewhere.

Unfortunately orphaned files are the product, usually, of bad clusters. The only thing that can be done with the corrupt files is to remove them.
My System SpecsSystem Spec
21 Jun 2012   #3

Windows Home Premium 64bit

Thanks for the suggestion, however system restore does not go back for enough, at least I don't think so as I have not seen a point far enough back. It happened about 2 1/2 wks ago.

So what you are saying is the chkdsk actually deleted the files and did not put them in a hidden folder?
My System SpecsSystem Spec

21 Jun 2012   #4
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Try a Startup/Repair with your installation or recovery disc.
My System SpecsSystem Spec

 Chkdsk Deleted Orphan Files now Factory WebCam Does Not Work

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