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Windows 7: Help with my G9x logitech mouse

24 Jun 2012   #1

Windows 7 Home Premium x64
 
 
Help with my G9x logitech mouse

Hey, I've been having problems with my g9x logitech gaming mouse. 2-3 days ago I plugged it in and the color wouldn't show to show that the mouse is on. I had to wiggle the usb for the mouse to turn on. This usually takes 5 to 10 minutes because I have to get it in the right position, because if I move the laptop or pull the mouse a little to hard the mouse would turn off. Sometimes I would get the mouse to turn on but then when I let go of the usb the mouse just turns off. Sometimes it would pop up on the computer saying usb not recognized. But that's rarely. And you know how when you plug in and plug out an usb out the computer the laptop makes a sound. When I plug in the mouse it doesn't make a sound but when I plug it out it does. So I'm hoping and praying that's something wrong with the mouse driver or something and not the actual usb port. And uhm I tried a different mouse on the same laptop and the mouse worked. So it must be something with the g9x? Any help would be greatly appreciated!


My System SpecsSystem Spec
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24 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

About the only thing I can think of is to go to the manufacturer's web site, find your particular laptop and download and install the latest Chipset driver. It would be a good time to update all drivers. When I first started reading, I thought your USB drive had gone bad, but if it happened with another mouse or USB drive, I agree it sounds more like a usb problem with your laptop.

You may want to read over this tutorial on USB Driver - General Fix for Problems
My System SpecsSystem Spec
24 Jun 2012   #3

Windows 7 Home Premium x64
 
 

I made a mistake I meant I tried with a different mouse and the mouse worked perfectly. I edited my mistake.
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24 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

I may have misread it . It could be a driver issue, in which case I would download the latest drivers from the Logitech web site. It could also be a problem with where the mouse and cord meet. In that case contact logitech support. They are very good. I have used them myself and had excellent results.
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 Help with my G9x logitech mouse




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