a request to this de device has been cancelled

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  1. Posts : 2,171
    Windows 7 Ultimate x64
       #31

    F5ing said:
    Check out post #25 (I think you may have missed it).
    amoretam said:

    .............also i have no blue pass in data lifeguard..

    when i click to view smart data a popup says: SMART disk info is NOT available for this drive or inaccesable by this program
    I see you did see post #25.

    When you ran WD app, was the drive connected via USB or SATA?
      My Computer


  2. Posts : 362
    Windows 7 x64bit Home Premium
    Thread Starter
       #32

    F5ing said:
    Don't reboot again (at least for the time being) until we see if we should reset that dirty bit.

    Check out post #25 (I think you may have missed it).

    When I get a disk like this from someone the first thing I do is clone it to another drive. That way I've always got a copy of it in case something goes wrong with the testing/fixing of the original.
    yes I read post 25 and replied..

    one problem is that I dont have another HDD right now... my data in the disk does not look bad thought
      My Computer


  3. Posts : 362
    Windows 7 x64bit Home Premium
    Thread Starter
       #33

    F5ing said:
    F5ing said:
    Check out post #25 (I think you may have missed it).
    amoretam said:

    .............also i have no blue pass in data lifeguard..

    when i click to view smart data a popup says: SMART disk info is NOT available for this drive or inaccesable by this program
    I see you did see post #25.

    When you ran WD app, was the drive connected via USB or SATA?
    via sata
      My Computer


  4. Posts : 2,171
    Windows 7 Ultimate x64
       #34

    I checked the specs for that drive at the WD website. When connected via SATA you should have access to SMART data, unless the SATA port you're connected to is managed by a RAID controller or something like that.

    Do you know if the board has something like RAID?
      My Computer


  5. Posts : 362
    Windows 7 x64bit Home Premium
    Thread Starter
       #35

    F5ing said:
    I checked the specs for that drive at the WD website. When connected via SATA you should have access to SMART data, unless the SATA port you're connected to is managed by a RAID controller or something like that.

    Do you know if the board has something like RAID?
    nop, i mean i have never used that....hdd is connected to sata port 2
      My Computer


  6. Posts : 2,171
    Windows 7 Ultimate x64
       #36

    Some boards have RAID built in, even if you don't utilize it. Whether you use it or not, if it has that feature it will block WD app from retrieving SMART data. What kind of msgs did WD have for your other drives?

    Also beginning to wonder about SATA port and cable issues. But then again, you even ran into problems when you were connected via the USB adapter.
      My Computer


  7. Posts : 362
    Windows 7 x64bit Home Premium
    Thread Starter
       #37

    F5ing said:
    Some boards have RAID built in, even if you don't utilize it. Whether you use it or not, if it has that feature it will block WD app from retrieving SMART data. What kind of msgs did WD have for your other drives?

    Also beginning to wonder about SATA port and cable issues. But then again, you even ran into problems when you were connected via the USB adapter.
    I have 3 WD caviar black in my system an none of them have this SMART feature..
      My Computer


  8. Posts : 2,171
    Windows 7 Ultimate x64
       #38

    amoretam said:
    I have 3 WD caviar black in my system an none of them have this SMART feature..
    Most every drive has it, and it's almost always turned on by default.

    Just checked specs on your board; it's RAID capable (if I got the right board). Check out this link:

    NVIDIA nForce 750i SLI MCP

    Go through the manual for it to see how to access it. When you gain access to it it will likely have a way to check SMART (I think the RAID firmware actually uses data from SMART in managing the drives connected to it).
      My Computer


  9. Posts : 362
    Windows 7 x64bit Home Premium
    Thread Starter
       #39

    F5ing said:
    amoretam said:
    I have 3 WD caviar black in my system an none of them have this SMART feature..
    Most every drive has it, and it's almost always turned on by default.

    Just checked specs on your board; it's RAID capable (if I got the right board). Check out this link:

    NVIDIA nForce 750i SLI MCP

    Go through the manual for it to see how to access it. When you gain access to it it will likely have a way to check SMART (I think the RAID firmware actually uses data from SMART in managing the drives connected to it).
    hey thanks for your time

    my mobo is this:XFX nForce 750i SLI Motherboard Review :: nForce 750i SLI Features :: Motherboards.org

    I still dont know if it is raid capable,
      My Computer


  10. Posts : 2,171
    Windows 7 Ultimate x64
       #40

    It mentions RAID in both my link and yours. Do you have the manual for the board?
      My Computer


 
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