Windows 7 Forums


Windows 7: Windows does not recognize external display connected to a laptop

30 Jun 2012   #1

Win7 x64
 
 
Windows does not recognize external display connected to a laptop

Hi Forum!



I have a HP Pavilion dm1z laptop. The laptop has a HDMI port. I am trying to connect it to my Samsung BX2335 display. The display has the DVI dual link port only. So I bought a HDMI - DVI adapter.
I have Windows 7 x64 on my laptop.
When I start the laptop with the external display connected, the picture is duplicated on both the laptop and the external display. But as soon as Windows starts, the picture will only be displayed on the laptop, 'Starting Windows' being the last picture shown on both displays.
After some investigation it seems that windows could not detect the external display successfully. In the 'Screen Resolution' window the external display is shown as 'Display the device on: VGA'.
It is impossible to view the properties of the external display, as the option is disabled, and the display is called 'Default Monitor'.
I tried updating the AMD Radeon Catalyst drivers, but this did not help. Tried to install the external display drivers, but these installed as the mobile device display drivers.

Any ideas to fix this are highly appreciated
My System SpecsSystem Spec

02 Jul 2012   #2

Windows 7 Ultimate x64
 
 

I guess you've already played with the hotkey on your keyboard that's used to control which monitors are used for display, right?
My System SpecsSystem Spec
Reply

 Windows does not recognize external display connected to a laptop problems?



Thread Tools



Similar help and support threads for: Windows does not recognize external display connected to a laptop
Thread Forum
Laptop connected external monitor, resets resolution each reboot Graphic Cards
Laptop doesnt recognize Seagate external hard drive using USB2 Hardware & Devices
my laptop will not recognize external hdd, but it shows in device mgr? Hardware & Devices
External monitor connected to laptop; connection upon reboot problems Hardware & Devices
External monitor display issues when not connected Graphic Cards


All times are GMT -5. The time now is 12:28 AM.


Seven Forums Android App Seven Forums IOS App Follow us on Facebook

Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32