Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Laptop DVD external enclosure not working properly

01 Jul 2012   #1

Windows 7 Pro x64
Laptop DVD external enclosure not working properly

Hi, I installed 2 hard drives using a caddy in my laptop, 1 SSD for the OS and 1 HDD for data. Every once in a while (once a year id say) I still need the DVD drive so I bought an external DVD enclosure (Generic). The problem right now is that windows doesn't recognize it or rather doesn't recognize it correctly.

On windows 7 pro x64.

here is a pic of the device manager

ok so windows recognizes it a a disk drive automatically (changed it manually to optical drive) and adds a portable device (? WPD FileSystem Volume Driver). The drive appears in My computer but empty.

What Iv tried:
- chose manually all available drivers from windows in update driver.
- disabled power management on usb
- other usb port/computer (on Windows 7 32bits)
- using a power cable instead of the usb power cable
- google search for drivers using the device id ( USBSTOR\DISK&VEN_GENERIC&PROD_EXTERNAL&REV_1.12\303030303030303030303030&0)

anything else I can try? thanks.

My System SpecsSystem Spec

18 Jul 2012   #2

Windows 7 Ultimate x64

Did you try going into the BIOS to see how it recognized it?
My System SpecsSystem Spec

 Laptop DVD external enclosure not working properly

Thread Tools

Similar help and support threads for2: Laptop DVD external enclosure not working properly
Thread Forum
External HDD enclosure not shutting down Hardware & Devices
USB ports not working properly after using external USB hub Hardware & Devices
External HDD Enclosure Question Hardware & Devices
Problem with External Enclosure Hardware & Devices
Win 7 does not recognize 2 TB in external enclosure? Hardware & Devices
External HD Enclosure help? Hardware & Devices
External HDD Enclosure Problem Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:14 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33