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Windows 7: Mouse not working on desktop icons

03 Jul 2012   #1
1forgetfulfella

Windows 7 64 bit
 
 
Mouse not working on desktop icons

I am new to this forum but have seen this issue before with answers that do not solve the problem. On a new start or reboot the mouse works on the desktop icons for a few minutes and then stops working; ie, it doesn't highlight or open any desktop icons.

I have tried a different mouse and the issue remains, so it is a software or system problem. I have windows 7 64 bit on an HP desktop with loads of hard drive and memory. Any suggestions?


My System SpecsSystem Spec
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04 Jul 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard
Some more info about the mouse ? Is it PS2 or USB or wireless ?

It fails to work properly only on the desktop ? The behavior is right in Start menu and explorer ?

Let us know those facts too.
My System SpecsSystem Spec
04 Jul 2012   #3
1forgetfulfella

Windows 7 64 bit
 
 

Mouse is USB type. Yes, it fails to work properly only on the desktop. It performs normally everywhere else.
My System SpecsSystem Spec
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04 Jul 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Asking one more thing ... if you boot in Safe Mode , does it work properly or not ?
My System SpecsSystem Spec
05 Jul 2012   #5
1forgetfulfella

Windows 7 64 bit
 
 

Thanks, ARC, for your interest in my problem.

I rebooted in Safe Mode and left the desktop icons on for over an hour before doing anything with the mouse. (In normal mode it takes a few minutes before the mouse malfunctions, so I gave it time.) After this elapsed time the mouse functioned normally.
My System SpecsSystem Spec
11 Jul 2012   #6
Sam Hos

Windows 7 Home Premium 64 bit
 
 

I have this issue on a new laptop. The technical team have advised me to reload the OS. This is a very last resort, not sure it will effectively resolve the issue as it seems to be common enough.
My System SpecsSystem Spec
11 Jul 2012   #7
1forgetfulfella

Windows 7 64 bit
 
 

This is a very last resort, not sure it will effectively resolve the issue as it seems to be common enough.[/QUOTE]
My System SpecsSystem Spec
11 Jul 2012   #8
1forgetfulfella

Windows 7 64 bit
 
 

I agree this is a last resort for a simple inconvenience. I will revisit Safe Mode to see what programs are not loaded for possible clues of where to look next
My System SpecsSystem Spec
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 Mouse not working on desktop icons




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