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Windows 7: My Computer Freezes Consistently

08 Jul 2012   #31
ykisana

Windows 7 Home Premium 64bit
 
 

Than is there any other way I can check for sure that my motherboard or processor is defective?


My System SpecsSystem Spec
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08 Jul 2012   #32
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I doubt it is the processor. You have to work really hard to kill them. You would know if that were the case.

So that just leaves the motherboard. And the only way I have ever dealt with it is to replace them. Usually on warranty mind you.

If you have honestly and carefully performed all of the tests in this thread and made the replacement then you have a logical reason to suspect the motherboard. But you know you are going to be 'disappointed' if you replace it and you still have a problem, so I would run all the tests again just to be sure.

And this just came to me: You could try a ClearCMOS procedure on the motherboard. Instructions will be in your manual. That will reset it to defaults and may clear up any BIOS related problem with the board.
Again, worth a shot. The tests are free, the MB is not.
My System SpecsSystem Spec
08 Jul 2012   #33
ykisana

Windows 7 Home Premium 64bit
 
 

I do have a warranty on my motherboard, I have a warranty on everything. But I don't think I should replace my motherboard, when it working perfectly. It would be frustrating for me and frustrating for my parts provider. I just want to make sure that it really is my motherboard that is causing my computer to freeze.
My System SpecsSystem Spec
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09 Jul 2012   #34
ykisana

Windows 7 Home Premium 64bit
 
 

Does anyone else know of anyway I can check for sure that the motherboard is defective?
My System SpecsSystem Spec
09 Jul 2012   #35
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

ykisana - post the above question in a new thread. That's the title. Let's see if we can get some new eyes on that.
My System SpecsSystem Spec
09 Jul 2012   #36
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. I know of no motherboard tests that can be run, but everything is pointing to that being the issue.

I'm not sure if this has been mentioned, and I've missed it, but what version of BIOS are you running? The F13 and F14 seem to provide more stability:
GIGABYTE - Motherboard - Socket 1155 - GA-Z77-D3H (rev. 1.0)

Let us know what version you are using.

Regards,
Golden
My System SpecsSystem Spec
09 Jul 2012   #37
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

What program did you use to test the RAM?
MS memtest or memtest86+?
Use memtest86+.
RAM - Test with Memtest86+

When a RAM test fails it means your RAM needs adjusting or is faulty. If it passes on a subsequent test it doesn't mean the RAM is suddenly ok.
How many RAM cards do you have?
Can you post the part number?

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are, CPU Vcore voltage, DDR voltage and VTT voltage.
This is important in order to make RAM settings adjustments.

Did you get the CPU fan to run continuously?
If it is still stopping the board will shutdown to save the CPU.

There are no motherboard tests that can be ran, it will need troubleshooting to eliminate the other possibilities.
You can run a CPU testing program but, I would check the RAM first. A problem with RAM can cause the hard drive and CPU tests to fail.
My System SpecsSystem Spec
09 Jul 2012   #38
ykisana

Windows 7 Home Premium 64bit
 
 

I think my BIOS version is F8
My System SpecsSystem Spec
09 Jul 2012   #39
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

OK, you might consider updating to F14 as it improves both system and CPU stability, and seeing if that helps - take note of the warnings!

However, before you do that, I think you should first report back on all the steps that Dave76 listed above.

Regards,
Golden
My System SpecsSystem Spec
09 Jul 2012   #40
ykisana

Windows 7 Home Premium 64bit
 
 

I already did memetest and it passed. Here are the CPUZ results: http://imgur.com/YFZ7D
My System SpecsSystem Spec
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