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Windows 7: My Sony VAIO Blu-Ray drive has stopped reading DVDs and CDs

08 Jul 2012   #11
F5ing

Windows 7 Ultimate x64
 
 

I think you can leave those alone for now.

I'd hold off of reinstalling Daemon Tools until resolution. Can you think of any other software that you've installed that may have affected the driver's settings. Maybe burning software or something. I'd be interested in what's displayed when you open the properties window for the CD/DVD drive in Device Management, select the details page, scrolling down to lower class filters and upper class filters. I've worked on machines with similar CD/DVD drive related issues and found odd entries in those filters. All those machines had third party software installed that was in some way associated with the optical drive.

The way I fixed those was by modifying the registry to clear those entries in the class filters. But those were XP machines and I couldn't say for sure (from memory) the key names to remove, and as this is w7 they could be named differently anyway. But I've run across a thread here just awhile ago where a user had a similar (but opposite) issue with the optical drive and he solved it similar to the way I did in XP:

Driver not loaded - BluRay driver BC5600-S

Microsoft at one time had a "fix-it" for the class filter issue. I'm not sure if this is it, but if not, there's a link on the page for related "fix-its":

Fix problems with CD or DVD drives that can


My System SpecsSystem Spec
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08 Jul 2012   #12
SamuelGE

Windows 7 Ultimate 64bit
 
 

I've tried loads of blank discs and also ones with music and films on.

Is it easy to pick a drive up for a laptop?

(and fit it myself, I don't get any time and I don't really trust anyone with my data as some is sensitive)
My System SpecsSystem Spec
08 Jul 2012   #13
F5ing

Windows 7 Ultimate x64
 
 

One other thing to try before writing the drive off is to try and boot your machine from a bootable CD/DVD, like some install disc or alternate OS that you can just cancel/quit out of and then reboot again normally. If it booted successfully to the CD/DVD then you know it's not a hardware issue.

If you don't have a bootable disc do you have another machine that you can make one with?
My System SpecsSystem Spec
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09 Jul 2012   #14
SamuelGE

Windows 7 Ultimate 64bit
 
 

Yes, I'll use my partners.
If it will boot then why wouldn't it work in windows if it says the drivers are installed?


My System SpecsSystem Spec
09 Jul 2012   #15
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by SamuelGE View Post
Yes, I'll use my partners.
If it will boot then why wouldn't it work in windows if it says the drivers are installed?
If it works then it was likely a problem with those "class filters" I was referring to in a prior post. You might want to go back and read it as I also posted a possible quick fix.
My System SpecsSystem Spec
09 Jul 2012   #16
SamuelGE

Windows 7 Ultimate 64bit
 
 

The upper filters says GEARAspiWDM and the lower filters says PxHlpa64.

I also can't boot from a DVD with a bootable image on it.
My System SpecsSystem Spec
09 Jul 2012   #17
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by SamuelGE View Post
The upper filters says GEARAspiWDM and the lower filters says PxHlpa64.

I also can't boot from a DVD with a bootable image on it.
I recognize the "Gear..." entry so I think no issue. Not sure of the "PxHlp..." entry and so I'm not sure about it.


The fact you can't boot from a DVD can be either:
  • optical drive was not selected as the first boot device (check your BIOS)
  • the DVD is flawed (see if it boots in another machine)
  • dead optical drive (still holding out hope)
Another Microsoft fix-it, with considerable relevant info included (for various Windows versions, so pay attention to which steps relate to your version):

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
My System SpecsSystem Spec
10 Jul 2012   #18
SamuelGE

Windows 7 Ultimate 64bit
 
 

I can't get into my BIOS because I have truecrypt encrypting my drive. I'll have a look to see if there is a way to get in, I'm sure it was optical drive, external drive then internal.

I'll have a look at the fix it and let you know


My System SpecsSystem Spec
12 Jul 2012   #19
SamuelGE

Windows 7 Ultimate 64bit
 
 

I have put another HDD in my laptop and the disc drive doesn't work. Looks like the drive now


There is no such thing as bad weather, only inappropriate clothing.

My System SpecsSystem Spec
13 Jul 2012   #20
F5ing

Windows 7 Ultimate x64
 
 

Gotta say that doesn't sound good. But also gotta say that as the drive continues handling Blu-Rays and only has problems with the other formats, I'd check out the Pioneer website/forum to see what you might find before giving up on it altogether.
My System SpecsSystem Spec
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 My Sony VAIO Blu-Ray drive has stopped reading DVDs and CDs




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