Issue with monitor optiquest q19wb menu


  1. al5929
    Posts : 7
    Windows 7 Ultimate x64
       New #1

    Issue with monitor optiquest q19wb menu


    Hi I have an annoying problem with me computer for a couple of months now
    when using the monitors brightness menu appears and increases to maximum followed by the contrast even though I am not pressing any of the buttons this seems to be completely random. I have managed to lock the menu but I still get the “osd locked” text appearing at random.
    Additional info:



    • None of the buttons on the front of the monitor are stuck and work when pressed
    • I have tried the monitor on a old computer for several days with no problems
    • I have changed the vga cable and dvi adapter
    • I have updated the graphic card (Radeon hd 5770 @ 44c when idle) drivers
    • Curiously this does not happen when playing games
    • I have reset all the image settings to default in ccc
    • this problem also happens in ubuntu



    i can go weeks without this issue then it suddernly sparks up again
    I am out of ideas any help would be greatly appreciated


    Issue with monitor optiquest q19wb menu-imag0116.jpg
      My Computer
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  3. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #2

    Have you tried downloading the driver for it to see if that clears it up.

    Viewsonic » Q19wb-1 19" LCD Monitor
      My Computer
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  4. al5929
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    yes the latest view sonic drivers are installed still happening
      My Computer
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  6. TVeblen
    Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       New #4

    I'd say the problem is with the monitor. Is it new? Under warranty?

    You could try using the monitor's menu to find and run the "Reset all Defaults" (or similar) option to see if that changes anything.
    Also try shutting it off and then unplugging the power from the monitor for 30 seconds or so.
      My Computer
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  7. al5929
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    i can confirm this is not a monitor issue i connected my old sync master monitor to the computer and after about 40 minutes the monitor suddenly went very bright although with this monitor the menu did not appear.


    I have now removed the ati Radeon 5770 and am using the on board graphics, over 12 hours so far with no problems
      My Computer
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