| Windows 7: Computer shuts down (90 CPU temp) |
12 Jul 2012
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#1 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 |
Computer shuts down (90 CPU temp) Hello all.
Well, as the title says, my computer is shutting down periodically. This just started today, and it has happened twice now. What noticed when I rebooted was that the CPU temperature was at 90C. Now I know that isn't safe, so I am assuming that the overheating is causing the PC to shut down. Is that a correct assessment?
So I opened my case up and layed it on the hard floor. CPU temp according to two different utilities (Core Temp and Speccy) is fluctuating between 24C and 25C. Everything seems very stable now.
I ran Avast, but nothing came up. I also made sure that all of the fans are operating, and they are. PSU fan, CPU, etc are all running.
Any help would be very appreciated. I am quite concerned as this is my only PC. | My System Specs |
| OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Athlon(tm) II X3 455 Processor Motherboard BIOSTAR Group A770E3 Memory 3.00 GB Graphics Card NVIDIA GeForce GTS 250 Sound Card (1) High Definition Audio Device (2) Envy24 Family Audio C Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives ST3500418AS ATA Device |
12 Jul 2012
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#2 | | Windows 7 x64 Professional SP1 Geordieland, Tyne and Wear |
Hello Frosst,
90C is definitely reaching the upper end of the range of your CPUs operating tempeatures.
Different architectures have different upper limits, but most of them top off at around 100 - 105C and critically shutdown.
Were you performing any CPU intensive tasks prior to the shutdowns?
Your case could be poorly ventilated, as evidenced by your temperatures going down when operating it barebacked; is it dusty?
We could glean more clues if you fill up the rest of your system specs by following this tutorial:- System Info - See Your System Specs | My System Specs | | System Manufacturer/Model Number DELL SXPS 1640 OS Windows 7 x64 Professional SP1 CPU Intel C2D T9550 2.66 GHz @ 2.793 GHz (Thanks ThrottleStop!!) Motherboard Intel PM45 Memory 8 GB DDR3 Graphics Card ATI MOBILITY RADEON 4670 Sound Card CREATIVE XFI AUDIO NOTEBOOK Monitor(s) Displays 16.1 WLED Screen Resolution 1920x1080 Keyboard Built-in backlighted Keyboard Mouse Logitech Wireless Mini Mouse PSU 90W Dell Power Brick Case Dell Chassis Cooling Coolermaster Cooling Pad Hard Drives Seagate ST9500420AS 500GB (465GiBi) 7200 RPM Drive
External Drives:-
2 TB WD Essentials x 3
1 TB WD Mybook Gen 1
1 TB WD Mybook Gen 2
1 TB Seagate
1 TB Seagate
320 GB WD Scorpio Black (enclosed)
320 GB WD Scorpio Black (enclosed) Internet Speed 4/0.5 |
12 Jul 2012
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#3 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
1. get the dirt out of the box
2. renew the thermal paste
3. check all fans | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
12 Jul 2012
|
#4 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by solarmystic Hello Frosst,
90C is definitely reaching the upper end of the range of your CPUs operating tempeatures.
Different architectures have different upper limits, but most of them top off at around 100 - 105C and critically shutdown.
Were you performing any CPU intensive tasks prior to the shutdowns?
Your case could be poorly ventilated, as evidenced by your temperatures going down when operating it barebacked; is it dusty?
We could glean more clues if you fill up the rest of your system specs by following this tutorial:- System Info - See Your System Specs Okay, I followed the tutorial and filled in the specs. It didn't fill in what my PSU is, but it's a Corsair CX600. I don't know whether that's relevant or not.
The first shutdown occurred while I was asleep. The second one was after about 45 minutes of use. I had Steam, Firefox, AIM, Peggle (browser type videogame), and a couple other programs running.
My case sits in the bottom shelf of my desk. The side panel has little holes in it for airflow (though the fan for it broke when I bought the case), and the front and back have fans (one on each side).
I inspected it for dust, and it is very dusty. I will get a can of compressed air tomorrow.
I hope my system specs help glean something from what is going on. | My System Specs | | OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Athlon(tm) II X3 455 Processor Motherboard BIOSTAR Group A770E3 Memory 3.00 GB Graphics Card NVIDIA GeForce GTS 250 Sound Card (1) High Definition Audio Device (2) Envy24 Family Audio C Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives ST3500418AS ATA Device |
12 Jul 2012
|
#5 | | Windows 7 x64 Professional SP1 Geordieland, Tyne and Wear |
In that case, do what whs mentioned in the post below mine. (cleaning out dust from case and system fans), replacing thermal paste and checking that the fans work properly) | My System Specs | | System Manufacturer/Model Number DELL SXPS 1640 OS Windows 7 x64 Professional SP1 CPU Intel C2D T9550 2.66 GHz @ 2.793 GHz (Thanks ThrottleStop!!) Motherboard Intel PM45 Memory 8 GB DDR3 Graphics Card ATI MOBILITY RADEON 4670 Sound Card CREATIVE XFI AUDIO NOTEBOOK Monitor(s) Displays 16.1 WLED Screen Resolution 1920x1080 Keyboard Built-in backlighted Keyboard Mouse Logitech Wireless Mini Mouse PSU 90W Dell Power Brick Case Dell Chassis Cooling Coolermaster Cooling Pad Hard Drives Seagate ST9500420AS 500GB (465GiBi) 7200 RPM Drive
External Drives:-
2 TB WD Essentials x 3
1 TB WD Mybook Gen 1
1 TB WD Mybook Gen 2
1 TB Seagate
1 TB Seagate
320 GB WD Scorpio Black (enclosed)
320 GB WD Scorpio Black (enclosed) Internet Speed 4/0.5 |
15 Jul 2012
|
#6 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 |
Okay. I cleaned the dust out. The fans seem to be running fine, though Speedfan says that one of them is at 12RPM.
It was fine for a couple of days, but today it shut off once more. This time my CPU temp was 43C (all others were normal too. Though I'm not certain if 66C is normal for GPU?). It's been consistently within normal range the entire time according to two different utilities, so it must be something else that is causing the shut downs? | My System Specs | | OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Athlon(tm) II X3 455 Processor Motherboard BIOSTAR Group A770E3 Memory 3.00 GB Graphics Card NVIDIA GeForce GTS 250 Sound Card (1) High Definition Audio Device (2) Envy24 Family Audio C Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives ST3500418AS ATA Device |
15 Jul 2012
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#7 | | Windows 7 Ultimate SP1 X64/ linux in VM NW Florida |
You said earlier that one of the fans broke and now you have one running at 12RPMs, that is effectively broke too. It does not move any air at 12 RPMs. Replace those fans. Also while the PC is running look to see if the CPU fan is turning. Try opening the side of the case and get a house fan to blow directly into the side. See if that makes a difference. If it does, you have your answer. Make sure all of your fans are running and free of dust. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built- Always under construction OS Windows 7 Ultimate SP1 X64/ linux in VM CPU Intel i7-3770K Motherboard Asus Maximus V Extreme Z77 Memory 8GB G.Skill Ripjaws Z DDR3-2400 (2X4GB) Graphics Card EVGA GTX 670 SC 4GB Sound Card On Board Monitor(s) Displays Asus 24" LCD Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500 PSU CORSAIR AX850 Case Cooler Master HAF X Cooling Custom Water Cooling Hard Drives Samsung 840 Pro 256 GB, Samsung 840 Pro 256 GB, Samsung 830 256GB, Samsung HD103SJ 1TB . External HD- Black X dock esata 1TB Samsung Spinpoint, Rosewill USB 3.0 dock 1TB Samsung Spinpoint Internet Speed carrier pigeon speed Antivirus MSE/MBAM Browser ie8 Other Info 2nd Rig,Windows 7 Ultimate SP1 X64, i7-2600K, Asrock P67 Extreme 4, 8GB DDR3-2133, HAF XM case, Noctua NH-D14, Gigabyte HD6950 OC 1GB, 2 X Crucial M4 128GB, Asus 24" LED.
Laptop- Samsung RF711-SO1 17" i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64 SP1. |
15 Jul 2012
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#8 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 |
Thank you for the advice.
I checked and I see that the CPU fan is turning. As for the others, I will replace the bad fan and add another to make up for the one that broke when I bought the case. Although I wonder how this is the issue if my temps are normal? Right now my CPU is 32C, for example. | My System Specs | | OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Athlon(tm) II X3 455 Processor Motherboard BIOSTAR Group A770E3 Memory 3.00 GB Graphics Card NVIDIA GeForce GTS 250 Sound Card (1) High Definition Audio Device (2) Envy24 Family Audio C Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives ST3500418AS ATA Device |
16 Jul 2012
|
#9 | | |

Quote: Originally Posted by whs 1. get the dirt out of the box
2. renew the thermal paste
3. check all fans Also set fan speed to 100% from bios. You can also use SpeedFan. Its a free app which shows system temp, fan speed and many other important info SpeedFan - Access temperature sensor in your computer | My System Specs | | OS Windows 7 Ultimate x64 CPU Quad Core Q6600 Motherboard MSI P35 Platinum Combo Memory 3 GB DDR 2 @ 800 Graphics Card ATI HD 3870 Screen Resolution 1980x1080 PSU 500W Hard Drives 250GB
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