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Windows 7: Services not running (svchost.exe isn't starting)

12 Jul 2012   #1

Windows 7 x86
Services not running/working!

Hello everyone,

Today, my computer just finished installing updates, and was waiting for me at the user selection/log in screen when I checked on it. I powered it off by holding the power button down to change some BIOS settings. (In the end, I did not save any changes to the BIOS, so I can rule that out) After rebooting and logging in, MSE and avast both tell me that their respective services have been stopped, and WiFi is not working either (its stuck as connected, but has the small yellow triangle in the icon, it says its identifying, but its been stuck like that). Other services, such as Dropbox and RocketDock have also been stopped on my computer.

I then rebooted into Safe Mode with Networking. WiFi is still not working, and now, audio service is also stopped. From here, I uninstalled all of the updates that had been installed today. I then rebooted normally.

Finally, RocketDock and Audio Service are running again, avast!, MSE, Dropbox, and WiFi are not still. I'm using Malwarebytes' and avast! to scan for crap that might be doing stuff (Malwarebytes' has already picked up four positives, both scans are still underway).

Does anybody know how to fix this?

My System SpecsSystem Spec

13 Jul 2012   #2

W7 Pro SP1 64bit

Quote   Quote: Originally Posted by alebcay View Post
.....I powered it off by holding the power button down...
Did you press the power button and patiently wait for the operating system to shut down gracefully or did you hold the power button in long enough to force the computer to shutdown? Forcing a shutdown should only be done if the computer is hung up and will not shutdown gracefully.

[This other post of yours seems to indicate that you forced the computer to turn off.]

Quote   Quote: Originally Posted by alebcay View Post
MSE and avast both tell me...
AVAST makes more products than just antivirus software - so I cannot be sure what you are saying that you have installed. If you have MSE antivirus and AVAST antivirus installed at the same time - then you might have been lucky in the past and had those two tools appear to get along, but an update to either one could cause them to start fighting each other. Pick one. Uninstall the other.

By now, your malware scan should have completed, but please try this one too:
(if you have not already done so)
What is Windows Defender Offline?
My System SpecsSystem Spec
14 Jul 2012   #3

Windows 7 x86

I was using avast! Free Antivirus and MSE. I'll be updating the other post that you linked to from now on...
My System SpecsSystem Spec


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