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Windows 7: smart not enabled

20 Aug 2012   #11
F5ing

Windows 7 Ultimate x64
 
 

The model number you posted in your OP is a valid Seagate model, and from what I can tell it does have the SMART feature (although somewhere along the line it may have been turned off -- I would turn it back on).

Your recent post specifies a different model number.


My System SpecsSystem Spec
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21 Aug 2012   #12
seven2

Windows 7 Home premium 64 bit
 
 
turn on smart

How do I tirn it on?
My System SpecsSystem Spec
21 Aug 2012   #13
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seven2 View Post
How do I tirn it on?
I've never run across a drive where its SMART feature was really turned off. It may be that SMART monitoring is turned off in your BIOS. You can go into your BIOS, find your drive, and see if there are any options in there to turn monitoring on.

To check the drive itself (to see whether SMART is on or off), see what this app has to say about the drive:

Download Center - Crystal Dew World

There's a bunch of links on that page; you want CrystalDiskInfo, portable edition (it's a no-install version, and you don't get ads), see the link that's highlighted in yellow below:

Attachment 226993

If you get a listing of SMART attributes and their values I think you can assume SMART is actually turned on. You might post a screenshot of what it reports so we can see.
My System SpecsSystem Spec
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21 Aug 2012   #14
seven2

Windows 7 Home premium 64 bit
 
 

Is the link below what I use for my Win 7 x64 intel i5.?

Portable Edition (zip) from SourceForge.JP [7/2008/Vista/2003/XP/2000, x86/WoW64, i18n]

When I clcik the approriate link, what should i expect? is this a way to see if smart exists, is monitoring,is running etc.?

I would like to look before I leap.I did not see anything hilited in yellow.
I will look at my hard drive in the BIOS to see if there are any hints.
My System SpecsSystem Spec
22 Aug 2012   #15
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seven2 View Post
Is the link below what I use for my Win 7 x64 intel i5.?

Portable Edition (zip) from SourceForge.JP [7/2008/Vista/2003/XP/2000, x86/WoW64, i18n]

When I clcik the approriate link, what should i expect? is this a way to see if smart exists, is monitoring,is running etc.?

I would like to look before I leap.I did not see anything hilited in yellow.
I will look at my hard drive in the BIOS to see if there are any hints.
Yep, that's the link (that's where the yellow hilite in the second attachment would have taken you upon clicking that particular link).

Download the zip, extract it to a folder and launch the following:

smart not enabled-capture4.png

The app should open to a screen similar to this:

smart not enabled-capture5.png

Probably should've posted this as well (developer's website) but I didn't want you to have to search through pages/links to find the appropriate link:

http://crystalmark.info/?lang=en


My System SpecsSystem Spec
22 Aug 2012   #16
seven2

Windows 7 Home premium 64 bit
 
 
smart

Hello again

If I executed the process properly, it appears there is a mention of smart.
I went through the BIOS this am and saw no refernce to it.
I particularly looked into "advanced" to no avail.
Dell xps 8300, i5, 1T, 3.30 GHz,
Where would it be located and what would I do to access this feature?
I hope the attachment comes through and that it hasmeaning to you as I do not understand it.
Thank you
Peter
My System SpecsSystem Spec
22 Aug 2012   #17
F5ing

Windows 7 Ultimate x64
 
 

Yes, that drive's got SMART, enabled and reports the drive to be in good shape. Info on SMART:

https://en.wikipedia.org/wiki/S.M.A.R.T.
My System SpecsSystem Spec
22 Aug 2012   #18
seven2

Windows 7 Home premium 64 bit
 
 
smart

Hi again
When I run the Dell dx tool for the entire pc, it always says that the hard drive cannot be tested due to smart.

Do you know where I can look in the BIOS to see it?
I will run the test and come back with better specifics.
My System SpecsSystem Spec
22 Aug 2012   #19
F5ing

Windows 7 Ultimate x64
 
 

Read my prior link again. I added a Wikipedia article to it while you were creating your last reply.

I checked Dell's website for info about your machine yesterday and it only had limited info about your BIOS options.

Are you running that diagnostics app online (launched from Windows) or offline immediately after a boot (before Windows loads)?
My System SpecsSystem Spec
22 Aug 2012   #20
seven2

Windows 7 Home premium 64 bit
 
 
smart

This is one of the tests i was referring to - it is Dell Support Center - PC Check up.
It resides on my desktop in programs. It has never been able to test smart.

I wonder if dell has it hidden inthe BIOS?
My System SpecsSystem Spec
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