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Windows 7: Mouse and Keybored stops working at login screen

16 Jul 2012   #1
envy28

Windows 7 64bit
 
 
Mouse and Keybored stops working at login screen

Hi


So I have a little problem with my mouse and keyboard. It stops working at the login screen. The same thing happens when I try to log on safe mode, etc.



Anyone got any ideas how I can fix this?


My System SpecsSystem Spec
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16 Jul 2012   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Are you able to log in to W7 at all?
Hi Welcome to Seven Forums.
To help all of us would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add desktop or laptop and whether self built.

You can easily copy/paste from within the app, no install required.
My System SpecsSystem Spec
16 Jul 2012   #3
envy28

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Are you able to log in to W7 at all?
Hi. Nope, I cannot get passed the login screen as I cant enter my password.
My System SpecsSystem Spec
.


16 Jul 2012   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Sounds like your USB has stopped working. Try different USB ports and different keyboard and mouse if possible.
My System SpecsSystem Spec
16 Jul 2012   #5
envy28

Windows 7 64bit
 
 

Ok thanks. I will give it a go but I find it strange as it works when I turn my computer on as I am able to enter BIOS with it. It also works fine when I load the windows 7 CD just not when I try to log in at the welcome screen.

I forgot to mention it is a wireless keybored and mouse.
My System SpecsSystem Spec
16 Jul 2012   #6
envy28

Windows 7 64bit
 
 

I have tried another port, still the same
My System SpecsSystem Spec
16 Jul 2012   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Very odd behavior. You can try a Repair Install
Also try updating your BIOS if there is a newer one.
I don't know your specs so can't tell about the BIOS

Hmm, wireless are they, Have you tried new batteries?
My System SpecsSystem Spec
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 Mouse and Keybored stops working at login screen




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