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Windows 7: Mouse and Keybored stops working at login screen


16 Jul 2012   #1

Windows 7 64bit
 
 
Mouse and Keybored stops working at login screen

Hi


So I have a little problem with my mouse and keyboard. It stops working at the login screen. The same thing happens when I try to log on safe mode, etc.



Anyone got any ideas how I can fix this?

My System SpecsSystem Spec
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16 Jul 2012   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Are you able to log in to Windows 7 at all?
Hi Welcome to Seven Forums.
To help all of us would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add desktop or laptop and whether self built.

You can easily copy/paste from within the app, no install required.
My System SpecsSystem Spec
16 Jul 2012   #3

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Are you able to log in to Windows 7 at all?
Hi. Nope, I cannot get passed the login screen as I cant enter my password.
My System SpecsSystem Spec
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16 Jul 2012   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Sounds like your USB has stopped working. Try different USB ports and different keyboard and mouse if possible.
My System SpecsSystem Spec
16 Jul 2012   #5

Windows 7 64bit
 
 

Ok thanks. I will give it a go but I find it strange as it works when I turn my computer on as I am able to enter BIOS with it. It also works fine when I load the windows 7 CD just not when I try to log in at the welcome screen.

I forgot to mention it is a wireless keybored and mouse.
My System SpecsSystem Spec
16 Jul 2012   #6

Windows 7 64bit
 
 

I have tried another port, still the same
My System SpecsSystem Spec
16 Jul 2012   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Very odd behavior. You can try a Repair Install
Also try updating your BIOS if there is a newer one.
I don't know your specs so can't tell about the BIOS

Hmm, wireless are they, Have you tried new batteries?
My System SpecsSystem Spec
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 Mouse and Keybored stops working at login screen




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