New
#11
Do you have Device Installation Settings configured so it will look online for drivers?
Yes, I just checked.
It asks to go online Then returns that it can't get there
Mind you I've been trying to get this to work for a while now.
I can select HAVE DISK from the printer driver menu, but I don't know where to send it on the Windows 7 retail Disk.
When I just click NEXT instead of selecting Windows Update it installs the printer.
But when I try to print the test page ( or any page) the triangular error symbol appears next to the printer.
Troublshooting results in only two paths:
1) the troublshooter sets the printer to default ( like that should matter) and
2) then it returns an error that there is a page in queue that hasn't printed and nothing I do will make it print and deleting it from the queue doesn't improve results. I still can't print.
Which LaserJet 5 do you have? Is it the 5, the 5M, or the 5N? Is this connected via parallel port or USB?
Did you read and follow these instructions?
http://h20000.www2.hp.com/bizsupport...ctID=c02536257
Laserjet 5, as I said. There is no letter designation. If there were, I'd have included it.
it's connected the old way Parallel - the way the laserjet 5 was made to connect. It predates USB.
How is it connected?
Follow the instructions in the HP document I linked. If that doesn't work, then I guess you're out of luck and you'll have to either use XP or buy a new printer.
Yah, that doesn't tell me anything that I haven't already done a dozen times.
It's unfortunate that HP won't publish the driver.
I'm wondering if a repair installation of Win 7 is not the way to go.
Does your computer even have a parallel connector? Most nowadays don't.... And in reality and PCL driver should print....
FWIW: I have also installed other laserjet printers that no drivers are available as a lj 2000 and they worked, especially when connected via the parallel port.
Rich