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Windows 7: New motherboard Gigabyte 970A-DS3 Now BSOD and freezes

20 Jul 2012   #1
Spectrum 64K

Windows 7 Professionall x64
 
 
New motherboard Gigabyte 970A-DS3 Now BSOD and freezes

Hi all,

This is my first post so please be gentle. I'm not a great computer expert as you'll gather from my post but as I'm absolutely skint at the moment, I can't really afford to take my PC into a shop.

I had built for me about 2 years ago a PC. It has a Phenom ll X3 at 2.8Ghz. It has a 64GB SSD and a 500GD WD blue secondary drive. I have 4 x 2GB Corsair CM3X2048-1333C9DHX installed.

I decided I wanted to OC as I was starting to get lag when running 4 poker sites, 16 tables, over two screens using Holdem Manager 2 and broadcasting via Teamviewer. I therefore bought a 3 pipe cooler with a fan and went about installing this to my CPU. I had to take out the stock clippy thing as this screwed from the back. When doing it I used a screwdriver, slipped and scored ther board across several tracks. I then tried it and of course it didn't work.

I went out and bought a Gigabyte 970A-DS3.

I installed everything, rebiult windows 7 Pro and it was running OK. Then it would freeze completely and sometimes BSOD.

I have tested all RAM in Memtest 3.5 single CPU (when selecting multi cpu it does nothing) and each on their own in any slot are fine. It's when I pair them I get problems. No matter which two, in which pairing. memtest crashes on test 1 at 57% and reboots.

I had a look on here and got an old thread HERE, However, the settings in this take my RAM to like 3500MHZ! and of course do not work. Some of the points are configured differently too due to different motherboard.

So, how do I proceed? Do I RMA the ram, the board, do soemthing else? All suggestions are welcome.

Many thanks

A novice

Ps - When running Prime 95 it works with any one chip, or two chips but not with 3 or 4. It crashes sporadically with 4 in and sometimes doesn't run at all.


My System SpecsSystem Spec
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20 Jul 2012   #2
HonorGamer

Windows 8.1 Pro x64
 
 

If your getting blue screens then: http://www.sevenforums.com/crashes-d...tructions.html

An i would suggest to not OC, and put everyting back on default settings.
My System SpecsSystem Spec
20 Jul 2012   #3
Spectrum 64K

Windows 7 Professionall x64
 
 

HI Honor,

Thank you for your reply. The blue screens were irregular. The more common occurrence was a complete lock up where nothing would work. No key strokes, no mouse movement - nothing. Several times I had to hold the power button down to shut it off.

Sometimes now my PC comes on with the wrong time and date also, or forgets the bios and I load defaults (I always load defaults, no OC at the moment). I have changed the CMOS battery twice in case it was that.

Any further advice?
My System SpecsSystem Spec
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20 Jul 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Software Conflicts:
What you describe is usually a hardware issue. To rule out software first, though:
Troubleshoot Application Conflicts by Performing a Clean Startup

Hardware Tests:
Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
21 Jul 2012   #5
Spectrum 64K

Windows 7 Professionall x64
 
 

Thanks for the list of help. I shall start working through it now. and let you know the results.
My System SpecsSystem Spec
21 Jul 2012   #6
Spectrum 64K

Windows 7 Professionall x64
 
 

Going through the list, I've had Prime95 running large FFT all day and then the hard RAM at one point for 3 hours. All fine. I'm going to start turning stuff on. I shall let you know.
My System SpecsSystem Spec
21 Jul 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

Prime95 is an excellent method for testing the CPU and some of the RAM. It sometimes picks up RAM issues other programs miss. Memtest86+ is more reliable than any other RAM diagnostic out there, but it is also not 100% foolproof. I would still recommend at least 7-10 passes of Memtest86+ to check the RAM if you have any more crashes.


Also, if you have crashes or freezes again, please follow the http://www.sevenforums.com/crashes-d...tructions.html. Those reports can help to narrow down software conflicts, hardware issues, etc. even if you are not getting a blue screen.
My System SpecsSystem Spec
22 Jul 2012   #8
Spectrum 64K

Windows 7 Professionall x64
 
 

Hi there,

Thanks for the help so far. I've copied the file here as I didn't want to make a duplicate thread. If you would like top move my thread to the Crashes forum, please can a MOD do so?

Many thanks for your help so far.

The computer still won't pass Memtest86+. I'm at a loss now I really am.


Attached Files
File Type: zip Seven Forums.zip (920.0 KB, 5 views)
My System SpecsSystem Spec
22 Jul 2012   #9
HonorGamer

Windows 8.1 Pro x64
 
 

Hello again Spectrum,

Try uninstalling Avast! and installing Microsoft Security Essentials - Free Antivirus for Windows as 2 of your DMP files are blaming avast for being the problem. So for now lets try knocking that out of the way.

Also try updating your ATI drivers here: AMD Support & Drivers

After both are updated please post back if another BSOD occurs.
My System SpecsSystem Spec
22 Jul 2012   #10
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Spectrum 64K View Post
Hi there,

Thanks for the help so far. I've copied the file here as I didn't want to make a duplicate thread. If you would like top move my thread to the Crashes forum, please can a MOD do so?

Many thanks for your help so far.

The computer still won't pass Memtest86+. I'm at a loss now I really am.

All signs point to ram I mean you tryed different configurations and it crashed

Either you have a bad slot or the ram is simply not good
I would check out the QVL qualified vendors list return that ram grab new one's and seeif it changes most likley you have failing sticks of ram
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