| Windows 7: Problems after updating to 64 bit OS |
23 Jul 2012
|
#1 | | Windows 7 Professional 64 bit SP1 Toronto, Ontario |
Problems after updating to 64 bit OS I had the 32 bit version of windows 7 professional, and everything ran smoothly. All of my drivers and hardware were detected and working automatically. I decided to upgrade to the 64 bit version, and nothing seems to work anymore. The network adapter is detected, but won't connect, the sound card isn't detected, the graphics card I installed isn't working either. I've used the windows upgrade advisor to see if my hardware will work with 64bit, and everything is good. I've even tried reinstalling with a friends DVD for windows 7 but still no good. I went back to 32 bit to check, and everything worked automatically.
I've also tried offline updating for windows, and now the sound card is detected, but only static comes out..
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I've tried going into device manager and manually installing the network driver, but I've had no luck. What else can I try? | My System Specs |
| System Manufacturer/Model Number Acer Aspire M1100 Desktop OS Windows 7 Professional 64 bit SP1 CPU AMD Athlon 64 x2 dual core Motherboard Acer F690gvm (socket am2) Memory 4Gb single channel ddr2 (upgraded from 2gb) Graphics Card Radeon r6450 (upgraded) PSU 500w (upgraded) Hard Drives 298 gb seagate stats harddrive Other Info Network adapter: Marvell Yukon 88e8056 pcie gigabit Ethernet controller |
23 Jul 2012
|
#2 | | Windows 7 Ultimate 64 bit NC |
If you could fill in your system specs, this will help us in helping you determine what the issue might be. With out that information, it's like searching for a needle in a hay stack. It could be anything. | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 965 Black Edition Motherboard Gigabyte GA-MA790X-DS4 Memory GSkill 4 X 2 GB PC 8500 Graphics Card XFX Radeon HD 6790 D Sound Card On board RealTek HD Monitor(s) Displays Dual monitors:Samsung SyncMaster S20B300 Screen Resolution 1600 X 900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Thermaltake Overseer RX 1 full tower Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
23 Jul 2012
|
#3 | | Windows 7 SP1, Home Premium, 64-bit |
Tough to help since you have not filled out your system specifications.
Have you gone to your motherboard manufacturer's web site and searched for the appropriate LAN driver?
What type of disk have you been using for the 64-bit installs? OEM? burned? retail? borrowed? | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
23 Jul 2012
|
#4 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
Hello MooseMirza, and welcome to Seven Forums.
Did you mean that you did a clean install to 64-bit Windows 7? It's not possible to upgrade from 32-bit to 64-bit. Only to clean install instead.
You will not be able to use 32-bit drivers in 64-bit Windows. If you have not already, you will need to download and install 64-bit Windows 7 drivers for each device that you are having issues with.
Could you also fill out your system specs? This will better help us to help you find drivers for these devices. System Info - See Your System Specs | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
23 Jul 2012
|
#5 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Another voice crying out for your system specs. Update your SevenForums System Specs User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)
To gather info, use Speccy (my favorite) or SIW or System Info
In the System Manufacturer Block, enter: Manufacturer and Model and ADD the word laptop, desktop, netbook or tablet.
For example: Toshiba Satellite L305D notebook.
Provide full windows version info, for example: MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on SAVE CHANGES.
You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.
SIW is a marvelous program, but the free version does not offer
this capability. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
23 Jul 2012
|
#6 | | Windows 7 Ultimate 64 bit NC |

Quote: Originally Posted by Brink Hello MooseMirza, and welcome to Seven Forums.
Did you mean that you did a clean install to 64-bit Windows 7? It's not possible to upgrade from 32-bit to 64-bit. Only to clean install instead.
You will not be able to use 32-bit drivers in 64-bit Windows. If you have not already, you will need to download and install 64-bit Windows 7 drivers for each device that you are having issues with.
Could you also fill out your system specs? This will better help us to help you find drivers for these devices. System Info - See Your System Specs
Ahh very good point Brink....I'd forgot about that. Good catch. | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 965 Black Edition Motherboard Gigabyte GA-MA790X-DS4 Memory GSkill 4 X 2 GB PC 8500 Graphics Card XFX Radeon HD 6790 D Sound Card On board RealTek HD Monitor(s) Displays Dual monitors:Samsung SyncMaster S20B300 Screen Resolution 1600 X 900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Thermaltake Overseer RX 1 full tower Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
23 Jul 2012
|
#7 | | Windows 7 Professional 64 bit SP1 Toronto, Ontario |
Thanks for the quick replies! Really appreciate it  I'm on my tablet and it's giving me some trouble. I updated the spec before posting but I assume It didn't save. And I have no network connection on my pc so its difficult to download things I'll do the specs again
Edit: alright I've updated it, if there's any more info needed just let me know. And yes I have clean installed windows every time
Last edited by MooseMirza; 23 Jul 2012 at 03:09 PM..
Reason: Update
| My System Specs | | System Manufacturer/Model Number Acer Aspire M1100 Desktop OS Windows 7 Professional 64 bit SP1 CPU AMD Athlon 64 x2 dual core Motherboard Acer F690gvm (socket am2) Memory 4Gb single channel ddr2 (upgraded from 2gb) Graphics Card Radeon r6450 (upgraded) PSU 500w (upgraded) Hard Drives 298 gb seagate stats harddrive Other Info Network adapter: Marvell Yukon 88e8056 pcie gigabit Ethernet controller |
23 Jul 2012
|
#8 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
I assume, from previous posts that this is a desktop. In any case, add the word desktop, laptop, netbook, tablet or whatever to the mfg/model info.
Did you wipe the disk clean before installing the 64 bit version?
Do you have a win 64 bit DVD?
Do you have a System Repair Disc? CREATE A SYSTEM REPAIR DISC START | type System Repair | Enter key | Create Disc button | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
23 Jul 2012
|
#9 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |

Quote: Originally Posted by MooseMirza Thanks for the quick replies! Really appreciate it  I'm on my tablet and it's giving me some trouble. I updated the spec before posting but I assume It didn't save. And I have no network connection on my pc so its difficult to download things I'll do the specs again
Edit: alright I've updated it, if there's any more info needed just let me know. And yes I have clean installed windows every time If need be, you could download them from another computer, save them to say a USB flash drive, then install them on your computer.
Looking at the link below from Acer, they only have 64-bit Vista drivers available that you could use for the M1100 if the ones below from the manufacturer's site do not work for some reason. Acer Support: Downloads & Support Documents - Desktop / Aspire / Aspire M1100 However, I did find the 64-bit Windows 7 drivers that are available at the devices manufacturer's site below though. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
23 Jul 2012
|
#10 | | Windows 7 Pro X64 SP1 Danbury, CT |
It would be convenient if Acer provided downloads for Windows 7 drivers for the Aspire M1100, but they seem to have nothing newer than Vista.
Given the specs: Acer Support: Aspire M1100 Specifications
you may be able to find downloads for drivers for the individual pieces.
Alternately, you may be able to install the Vista drivers, and Windows Update may serve up newer drivers. | My System Specs | | System Manufacturer/Model Number homegrown OS Windows 7 Pro X64 SP1 CPU Intel Core I7-3930k Motherboard Asus P9X79 Pro Memory 16 GB Gskill DDR3-2133 Graphics Card eVGA GTX680 Sound Card Creative X-Fi Titanium Monitor(s) Displays As PA246Q Screen Resolution 1920 X 1200 Keyboard cheap Logitech USB Mouse Microsoft Intellimouse Explorer (old optical) USB PSU PCP&C Silencer 750 Crossfire Case Silverstone FT02 Cooling Noctua NH-D14 Hard Drives Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black Internet Speed 6Mb cable Other Info Pioneer BDR-205
Samsung SH-203B
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