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Windows 7: How can I reinstall or fix my windows 7 with cd/dvd driver not working


24 Jul 2012   #1

windows 7 32 bit
 
 
How can I reinstall or fix my windows 7 with cd/dvd driver not working

My cd/dvd player is not working and under the device manager it says the driver is disabled.. I couldn't do system restore because it was disabled I couldnt do driver roll back that was disabled. Apparently I cannot get into bios as it was blocked and I dont have any cds for it ( the player dont work anyways..
would like to fix this without losing all my stuff on there..

My System SpecsSystem Spec
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24 Jul 2012   #2

windows 7 home premium 32bit
 
 

Hi mysticstarzz77

My name is Mohammed from DELL social media outreach team

In response to your recent query go to the device manager and right click on the DVD/CD ROM drive and check whether you are getting an option to enable the drivers if you aren’t getting that option check whether it gives you an option to uninstall if it does then go ahead and uninstall the drivers then reboot the computer.After rebooting go to the device manager and check whether it has been enabled.

Thanks & regards
DELL_Mohammed_A
DELL social media responder.
My System SpecsSystem Spec
24 Jul 2012   #3

windows 7 32 bit
 
 

I tried to uninstall it and reinstall it and it still says its disabled
My System SpecsSystem Spec
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25 Jul 2012   #4

Windows 7 Pro X64 SP1
 
 

Seek assistance from whoever owns the PC and has passworded the BIOS.

Your post sounds like someone trying to circumvent a locked-down PC.
My System SpecsSystem Spec
25 Jul 2012   #5

windows 7 32 bit
 
 

I am just trying to fix my cd/dvd rom so I can use it.. I bought it used so maybe it is locked I have no idea..
My System SpecsSystem Spec
25 Jul 2012   #6

Windows 7 Ultimate x64 SP1
 
 

I'd find out if I could get into the BIOS, for my own knowledge, but it shouldn't be locked. As for the CD/DVD, you don't need them to install Windows 7. We have guides on making bootable USB flash drives. I don't know if anyone who still uses discs for their installs/repairs. As for your data, if it's important, it should be backed up. If it isn't backed up, get yourself an external drive and do that now.
My System SpecsSystem Spec
25 Jul 2012   #7

windows 7 32 bit
 
 

Bios is locked......
My System SpecsSystem Spec
25 Jul 2012   #8

Windows 7 Ultimate x64 SP1
 
 

If it's asking for a password, I would go back to the person you bought it from and demand it right away.
My System SpecsSystem Spec
25 Jul 2012   #9

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by mysticstarzz77 View Post
I am just trying to fix my cd/dvd rom so I can use it.. I bought it used so maybe it is locked I have no idea..
We should give you the benefit of the doubt, I suppose.

If you have a desktop system, you could trying clearing your CMOS. That's also know as resetting the RTC (real time clock). I believe that usually eliminates the BIOS password (It doesn't usually work on notebooks, as an anti-theft measure.)

Do you know the make and model of your PC? Posting that might enable us to help you find a downloadable manual for the PC, or to find where the CMOS jumper is. (Most desktops have a clear CMOS jumper, although you can also do it by disconnecting the power, and temporarily removing the CMOS backup battery. That's usually a type 2032 disk-shaped cell.)
My System SpecsSystem Spec
25 Jul 2012   #10

windows 7 32 bit
 
 

Its not a desktop
Its an HP probook 4430s
It doesnt ask for a password
My System SpecsSystem Spec
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 How can I reinstall or fix my windows 7 with cd/dvd driver not working




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