How can I reinstall or fix my windows 7 with cd/dvd driver not working

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mysticstarzz77

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My cd/dvd player is not working and under the device manager it says the driver is disabled.. I couldn't do system restore because it was disabled I couldnt do driver roll back that was disabled. Apparently I cannot get into bios as it was blocked and I dont have any cds for it ( the player dont work anyways..
would like to fix this without losing all my stuff on there..
 

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windows 7 32 bit
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windows 7 32 bit
Hi mysticstarzz77

My name is Mohammed from DELL social media outreach team

In response to your recent query go to the device manager and right click on the DVD/CD ROM drive and check whether you are getting an option to enable the drivers if you aren’t getting that option check whether it gives you an option to uninstall if it does then go ahead and uninstall the drivers then reboot the computer.After rebooting go to the device manager and check whether it has been enabled.

Thanks & regards
DELL_Mohammed_A
DELL social media responder.
 

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I tried to uninstall it and reinstall it and it still says its disabled
 

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windows 7 32 bit
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windows 7 32 bit
Seek assistance from whoever owns the PC and has passworded the BIOS.

Your post sounds like someone trying to circumvent a locked-down PC.
 

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Windows 7 Pro X64 SP1Intel Core I7-3930k16 GB Gskill DDR3-2133eVGA GTX680
Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
I am just trying to fix my cd/dvd rom so I can use it.. I bought it used so maybe it is locked I have no idea..
 

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windows 7 32 bit
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I'd find out if I could get into the BIOS, for my own knowledge, but it shouldn't be locked. As for the CD/DVD, you don't need them to install Windows 7. We have guides on making bootable USB flash drives. I don't know if anyone who still uses discs for their installs/repairs. As for your data, if it's important, it should be backed up. If it isn't backed up, get yourself an external drive and do that now.
 

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Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
Bios is locked......
 

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windows 7 32 bit
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windows 7 32 bit
If it's asking for a password, I would go back to the person you bought it from and demand it right away.
 

My Computer My Computer

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Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
mysticstarzz77 said:
I am just trying to fix my cd/dvd rom so I can use it.. I bought it used so maybe it is locked I have no idea..
Click to expand...

We should give you the benefit of the doubt, I suppose.

If you have a desktop system, you could trying clearing your CMOS. That's also know as resetting the RTC (real time clock). I believe that usually eliminates the BIOS password (It doesn't usually work on notebooks, as an anti-theft measure.)

Do you know the make and model of your PC? Posting that might enable us to help you find a downloadable manual for the PC, or to find where the CMOS jumper is. (Most desktops have a clear CMOS jumper, although you can also do it by disconnecting the power, and temporarily removing the CMOS backup battery. That's usually a type 2032 disk-shaped cell.)
 

My Computer My Computer

At a glance

Windows 7 Pro X64 SP1Intel Core I7-3930k16 GB Gskill DDR3-2133eVGA GTX680
Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
Its not a desktop
Its an HP probook 4430s
It doesnt ask for a password
 

My Computer My Computer

At a glance

windows 7 32 bit
OS
windows 7 32 bit

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
then I am really confused. It won't let me rollback the driver. It wont let me do a system restore as it was disabled. I tried uninstalling the device and reinstalling it and it still comes up with the exclaimation mark. I try to go into regit (bad spelling) and it wont let me says its blocked. I really do not want to have to format and lose everything
 

My Computer My Computer

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windows 7 32 bit
OS
windows 7 32 bit
mysticstarzz77 said:
Bios is locked......
Click to expand...
We've been discussing the BIOS. If you are talking about the OS, you should have done a clean install once you got the system, to ensure nothing was left behind, that it was set up the way you wanted, and that no malware or other "spying" software was left on it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
this is the what it says under device status in the device manager
A driver(service) for this device has been disabled. An alternate driver may be providing this functionality (code 32)
 

My Computer My Computer

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windows 7 32 bit
OS
windows 7 32 bit
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