USB Barcode Scanners stop working


  1. nrahn
    Posts : 2
    Windows 7 Enterprise x64
       New #1

    USB Barcode Scanners stop working


    Hello,

    Im a pc tech at a medium sized business and we recently started having problems with USB Scanners; 2 in particular. It seems that when plugged in they work for a few minutes however when i walk away they stop working. Here are some details
    • Same model of scanner
    • Different computers of different models
    • Scanner is a Datalogic Quickscan M2130
    • Both are running Windows 7 but 1 is enterprise & other is professional. Both are 64 bit
    i have done what i can think of to troubleshoot this.


    • Turned off power management for usb hubs in device manager.
    • Went to advanced power options and disabled usb slective suspend.
    • switched devices with the computers.
    • switched usb port multiple times.
    • Power cycle computer
    • Update drivers
    • Uninstall device & Reinstall
    Thats all i can think of right now that i have done.




    On a side note, ive vistied this website a lot of times but never signed up and i do appreciate all the help i have gotten.
      My Computer
    Quote Quote

  3. nrahn
    Posts : 2
    Windows 7 Enterprise x64
    Thread Starter
       New #2

    UPDATE

    Okay for some reason one of the scanner started working but still no luck on the other scanner
      My Computer
    Quote Quote

 

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