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Windows 7: Can it Be my Ram/Memory?


26 Jul 2012   #1

windows 7 Pro 64x SP1
 
 
Can it Be my Ram/Memory?

Hey,

Ive been having problems for a few days with my rig. I recently upgraded to a Quad core processor and a newer video card. But last year i got new ram, and i remember when i did i had issues then like my computer was chrashing and such.

Now, most of the problems i have are only under heavy gaming loads like playing Crysis 2. I got a few bluescreens and a couple hard locks and even one where the cmputer just... shut off, no warning.
Also i get alot of, not all the time though, tearing, like of the windows. Sometimes when i move a window like, steam on top of IE, it gets stuck in there, graphically. and when i move the windows they tear, and jitter, like leaving a trail. This, most usually happens when i wake the computer up from sleep mode. Almost never when i start the machine fresh. Almost like restarting the machine, refreshes it and makes most of the problems go away, this is why im thinking its the ram.

I remember i had to call EVGA tech support to get my RAM set up righ tin the bios, just for the machine to run stable, so im guessing if that was necesarry, then its probably running like hell under heavy load.

I even went through all my old minidumps from the crashes, and used driver verifier to crash my machine by figure out it was ntsokrnl.exe? or whatevre that was causing the crashes, dxgmms1.sys and something else showed up too but wouldnt make the machine boot intoa blue screen like ntsokrnl.

Idk im running a whole different version of windows now, and i havent gotten the machine to crash yet, and im even on SP1 now, and i wasnt before, couldnt get it to istall. im on 7 Pro 64x now. even though it hasnt crashed yet... it just doesnt feel right.

I dont think its the cpu, my understanding is that it wouldnt just not work under heavy load... it would cause alot more issues all the time. idk. i could be wrong.

im just getting tired of messing with this machine and i dont really want to just make educated guesses and just go buy a new PSU... try that... then buy new RAM and try that... i mean ive been there before and if its gona be like that id rather buy a whole new machine.

Well. idk what to do any more, ive exhausted my efforts on trying to figure out this enigma. Anyone have any ideas? thanks.


My System SpecsSystem Spec
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26 Jul 2012   #2

Windows 7 Pro X64 SP1
 
 

Try a memory test utility:

Memtest86+ - Advanced Memory Diagnostic Tool

It doesn't use Windows, so it wouldn't be affected by a bad OS installation or broken drivers.
My System SpecsSystem Spec
26 Jul 2012   #3

windows 7 Pro 64x SP1
 
 

Ive done memtest in the past and it hasnt shown any errors, plus the problems are basically only when under heavy load so i wouldnt think memtest would show anything.

I ran HCI memtest, and its saying only after 3% coverage that there was a memory error detected copying between 16c26af3 and 16c26aef did not result in an accurate copy.

"MemTest has detected that your computer cannot accurately store data in RAM."

Go figure, got this ram from a 60 dollar gift card from DELL, figures they would send me something thats, well, junk.
My System SpecsSystem Spec
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26 Jul 2012   #4

Windows 7 Pro. 64/SP-1
 
 

Have you or haven't you run memtest+86 recently like bobkn suggested? If so how many passes? Did it pass or not. There is no such thing as quality ram from Dell. Memory will break down under load, that is why we test it.
Please fill in your ((My System Specs)) completely. This little program will help you doing that.
Speccy - System Information - Free Download
My System SpecsSystem Spec
26 Jul 2012   #5

windows 7 Pro 64x SP1
 
 

It was Corsair XMX2 so i figured the brand name might save it from the fact that it was just being sold through DELL's online store... :/

I updated my system specs, and yes ive ran Memtest+86 a few times in the past and each time it was for over night and there wasnt any sort of errors. I remember i had trouble just getting the ram to work properly in my MOBO because its rated for 1.8 volts and my mobo was set to AUTO and 1.8v is litterally the lowest possible selection and i think it was over volting it before ( at least we think its what was causing it. )
My System SpecsSystem Spec
27 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

First, assuming you have 2 sticks x 2GB of RAM, be sure they are installed in RAM Slots 1&2 (both Blue Slots).

If you have your old RAM, check the specs on the sticks and see if they match the new RAM exactly (especially voltage). If they are different you could post both sets of specs here.

Memtest is a very good diagnostic program but it can not test for every type of RAM problem. We have seen it happen many times here that RAM that has passed Memtest has proven to be bad - in that it did not work properly in the system.

The best (cheapest) test would be to simply reinstall the old RAM you replaced, that I assume came with the system, back into the machine and test. If the problems disappear then you will have your answer.
My System SpecsSystem Spec
28 Jul 2012   #7

windows 7 Pro 64x SP1
 
 

I tried playing the Firefall beta and it crashed instantly on me, after reconnecting a couple times it let me in and was somewhat stable. but i noticed i wouldnt crash if i was in window mode, then i tried doing stuff outside of the program and i crashed, and then i learned i could crash it by alt-tabbing out of the game then clicking back into it.

Its really starting to sound like ram to me. I moved them around into the empty slots, still no luck, took one ram stick out and put the other in the first slow and ran it. played firefalll fullscreen, everything loaded crap slow and was choppy and everything on just 2 gigs of ram, but besides the crappy video performance it was stable, well it still is i should say. im going to test the second stick now and compare results.

Im thinking it might be something to do with the processes of the dual channel aspect of the ram, or more or less the two sticks communicating with each other or something. idk.
My System SpecsSystem Spec
29 Jul 2012   #8

windows 7 Pro 64x SP1
 
 

Alright, tried running the other stick, games were crashing, microsoft secuirty essentials and windows media player cashed on boot, still no bsod though.

ran HCI memtest on the second stick got an error every 3 seconds, ran it on the first one, no errors at all. this will be the second pair of ram that ive had in this machine where one of the sticks was bad... Makes me wonder if it was the slot that caused te issues with the one,of both them... cant tell though cause i only know which slot the old pairs' screwed up one came out of, unsure which one is which on this pair since ive been moving them around and also ruled out the other slots by testing on the same slot. Think im gona put the one that i think is good, in the second slot and run tests that way, see what happens.
My System SpecsSystem Spec
29 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yes, good idea. Keep track of what you are doing/testing. If you need to mark one of the sticks with something to differentiate it, do it.

It sounds like one of the sticks is bad. You test that by putting one of the sticks in Slot 1 and memtest, then put the other in Slot 1 and test. If you are getting any errors (let alone an error every 3 seconds) then you are dealing with bad RAM.

If you were dealing with a bad slot, then both sticks would pass in a good slot and errors would occur only when the other slot was populated.
My System SpecsSystem Spec
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 Can it Be my Ram/Memory?




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