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Windows 7: DVD burn problem persist after reinstall, Mouse stop responding

30 Jul 2012   #1

Windows 7 Professional 32 bit
DVD burn problem persist after reinstall, Mouse stop responding


First post, hope someone can help.

I hadn't re-installed windows since I upgraded shortly after release of Win 7, and my machine which used to be pretty snappy was getting pretty laggy, and I had problems with my LG GGW-H20L BluRay rom, DVD RW. Putting a DVD in the drive would occasionally read a dvd, but it would take several minutes for the drive to respond.

I got a new DVD optical drive, a LiteOn ihas 124-19, which I expected would fix the problem. At first I though it might have, as it seemed to respond as normal, but when trying to burn a DVD (just using the windows option to burn files to a disc) it would stop at about 5% and the mouse and keyboard stop responding - but it's not a freeze as other animation in the system seems to be ok (like the progress bar glowing), and force shutting down still brings up the "do you want quite the following application" dialogue.

So I reinstalled windows from the loader application. Had a horrible time with software upgrades (hit the black screen issue with SP1), but finally there, up to date, but the problem with the DVD drives persist! At first the BluRay drive seemed to be ok, didn't try writing but was reading ok, the newer drives didn't respond at all. On a whim I changed the SATA cable and it suddenly seemed to work, (before it was still recognised by the system and it automatically installed the drivers etc).

At first seemed fine, starting to write then an error message coming up saying there was an error and 'could not continue, do I want to try with different media?'. (this happened with BOTH drives) New media didn't help, though I noticed that there was a written ring on the dvd of about a cm wide. But now, I guess I might have gotten through more system updates by this time, mouse and keyboard stop responding during the first 5%. If I wait about 10 mins they come back, if I try and force shut down I get the message "some programmes need to close, do you want to force shut quit them?" but because I cant use the mouse and keyboard I can't select force quit.

Updating the firmware for the LiteOn didn't solve the problem, can't find a firmware update for the LG drive.

One of the blank discs that I had been using, I used to burn an XP disc from a laptop, so I think the blank DVDs are ok, and preceded to reinstall XP on this laptop ok, so I assume the blank DVDs are ok.

It doesn't seem to be a problem with the drives as they behave they same and one is new. Problems consistent after a reinstall suggests software problem? I burned an audio CD in iTunes, and it almost got to the end before I got an error, but the CD did have all but the last song...

Computer spec is:
Windoes 7 (SP1) Profesional
Intel E8400 @ 3Ghz
MSI P45-Neo4 FR main board
4GB ram
GTX 460 768mb
LiteOn ihas124-19 DVD RW
LG GGW- H20L BluRay Drive
USB mouse and keyboard

If you need more info let me know!
Thank you

My System SpecsSystem Spec


 DVD burn problem persist after reinstall, Mouse stop responding

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