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Windows 7: DVD Drive stopped working

01 Aug 2012   #1
HanishGC

Windows 7 Ultimate x64
 
 
DVD Drive stopped working

I have hp g42 laptop and all of a sudden the dvd drive stopped working. my drive was working fine two days ago.The light on the eject button is also off.I think that it may be a power problem.Tell me friends what should i do.


My System SpecsSystem Spec
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01 Aug 2012   #2
Kevin Ismail

Windows 7 Ultimate x64
 
 

Hi Hanish.

Did you check with the BIOS if the DVD ROM drive is still listed? If not listed there are two things probably had just happened. First the internal connector is loosing (need to go to hardware tech), second the drive had just died already. In the second case you need to install a new one or buy an ext DVD ROM Drive (if you badly need it).

Kevin
My System SpecsSystem Spec
02 Aug 2012   #3
HanishGC

Windows 7 Ultimate x64
 
 

how to check whether it is listed in bios or not?
and one more thing i removed and reinserted my drive(removed screw behind the laptop and pulled dvd drive outside) but nothing works.is there any way that i can repair it myself......?
My System SpecsSystem Spec
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02 Aug 2012   #4
Kevin Ismail

Windows 7 Ultimate x64
 
 

To enter BIOS you need to hit a key indicated on the screen during POST (Power On Self Test). Form most desktop is Del key, but for your Laptop it is possibly F10. Then navigate through the BIOS menu on listed drives. Mostly you normally you will see one HDD and one optical drive (DVD ROM drive) mentioned by type and brand.

You did remove and reinserted it? Well, when you reinserted the drive, you have to make sure that all connection are intact?
If the DVD drive working LED has never lit anymore I'm afraid it has just bricked. You might have to buy a new one.
I don't know if it can be repaired by yourself as we don't really know which part got malfunctioned. It could be the sensor, board, laser head, or else.
I think you would need to consult HP tech support on your local area.


Kevin

You have also try installing all
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 DVD Drive stopped working




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