Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: DvD drive (BD-ROM Drive (I:)) not reading disks

01 Aug 2012   #1
Oohforf

Windows 7 Professional x64
 
 
DvD drive (BD-ROM Drive (I:)) not reading disks

Hey there.

Recently after receiving my computer after it being worked on a bit, my computer hasn't been reading Cds and DvDs.

There hasn't been many things done to the computer after it being worked on (RAM clocked to normal speed, dust cleaning. That's about it).

The drive is being recognized in both Device Manager and Disk Manager and I'm pretty certain that the IDE and power cables are connected correctly.
I've been in Regedit and deleted the Upper filter in regedit but with no success.

I've tried many different sources on how to fix the issue, but none have worked, even the Microsoft Fix-it tool. A source on how to check if it works through the BIOS...but truth be told I have no clue how to check it within the BIOS; I'm not really that good with the computer "itself". I only know how to enter BIOS, really.

Here's my system specs (thanks for the little handy System info tool! I'll be using it from now on )

Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
ASUSTeK Computer INC. SABERTOOTH X58
BIOS Date: 08/02/11 14:36:59 Ver: 08.00.15
Memory: 6.00 GB Usable: 5.99 GB
HDD: (1) WDC WD10EARS-00MVWB0 ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device
Soundcard: (1) AMD High Definition Audio Device (2) High Definition Audio Device
ATI Radeon HD 5450
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

________

Thanks for any help


My System SpecsSystem Spec
.

01 Aug 2012   #2
fireberd

Windows 7/8.1/10 64 bit
 
 

What is the status of the drive in the Device Manager? Does it show an error code or does it show working OK?

If has a code, post back with the code. If it shows working OK, RIGHT click on the entry for the drive and then LEFT click "Uninstall". Then restart the PC and when Windows starts it should detect and reinstall it.

If its not showing up at all, check the cables on the rear of the drive, both the data and the power cable (and both ends of the data cable) as one of the cable could have been disturbed/disconnected during the cleanup.
My System SpecsSystem Spec
01 Aug 2012   #3
Oohforf

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by fireberd View Post
What is the status of the drive in the Device Manager? Does it show an error code or does it show working OK?

If has a code, post back with the code. If it shows working OK, RIGHT click on the entry for the drive and then LEFT click "Uninstall". Then restart the PC and when Windows starts it should detect and reinstall it.

If its not showing up at all, check the cables on the rear of the drive, both the data and the power cable (and both ends of the data cable) as one of the cable could have been disturbed/disconnected during the cleanup.
It shows up ok.

I forgot to mention that I already tried that method to no avail. I'll try it again to see if anything has changed.
My System SpecsSystem Spec
.


01 Aug 2012   #4
fireberd

Windows 7/8.1/10 64 bit
 
 

Go back and double check the cables, since it apparantly was working before it was cleaned up. With the PC powered off, opne the case and reseat (unplug then plug back in) the data cable on both ends - at the drive and at the motherboard.
My System SpecsSystem Spec
01 Aug 2012   #5
jumanji

Windows 7 Home Premium 32 bit
 
 

Did you check whether it is able to read BDs?

Is it a burner? Manufacturer and model???
My System SpecsSystem Spec
09 Aug 2012   #6
Oohforf

Windows 7 Professional x64
 
 

Oh, sorry for the late response guys.

I actually managed to open the computer case, and fixed a lose connection toward the CD drive(though I thought it wouldn't do anything).

Thanks for the help I'll mark this as solved.
My System SpecsSystem Spec
Reply

 DvD drive (BD-ROM Drive (I:)) not reading disks




Thread Tools





Similar help and support threads
Thread Forum
My dvd drive reading used disks as blank
My dvd drive is unable to read some of the dvd's and all cd's(so far) nd shows them blank. My laptop is about 2 yrs old. There was no problem reading disks until some days ago. It is able to read all dvds written by it but cannot read any of the cds even written by it. It is unable to read almost...
Hardware & Devices
HELP !!! My DVD drive stopped reading
I have a custom built PC with a Pioneer bd rom drive. None of my dvd's can be read, I can view some of them IF I use Total Media Player, but, the dvd drive doesn't give me any information about the inserted dvd. I've ran FixIt.....no help. I've removed the upper and lower filters, no help. I've...
Hardware & Devices
CD/DVD drive not reading
Hi, I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work! :( Basically, when I click on the DVD RW drive it open the DVD reader and...
Drivers
CD drive no longer reading
What would cause a CD drive to be unable to read a CD it used be able to. Its DVD. Its driver working but may not be newest and the CD won't read shows it being half full but can't get to files how ever it reads other CDs fine. For sure it read just fine before dunno went Web site no new CD...
Hardware & Devices
DVD Drive not reading CD's
Hi Everyone, I have noticed that my DVD Drive is unable to read any of my CD's but all my DVD's are read perfectly by the drive. I have enabled AHCI and installed Intel Rapid Storage drivers post that. What seems to be the problem? Is it because of AHCI? Are there anyone who faces the same thing...
Performance & Maintenance
DVD drive not reading disks
Hi all (again), I'm asking for your help since my DVD drive doesn't read any kind of disks I insert. The drive is correctly recognized in both Device Manager and Disk Managerand I'm sure the IDE and power cables are connected correctly. Already tried the delete upper/lower filters thingy in...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App