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Windows 7: Boot Failure after Windows Defender Offline

09 Aug 2012   #1

Windows 7 Home Premium 64bit
 
 
Boot Failure after Windows Defender Offline

Got the Alureon.a trojan/rootkit. Downloaded the Windows Defender Offline and ran it successfully, but now I can not get past the "Verifying DMI pool data....".

I've read countless posts about doing F8 or F10 to go into Advanced Boot Options, but neither of those respond. So I can not change the /NOEXECUTE=OPTIN.

Only things I can go into are the Boot Menu (F12) and BIOS Setup (Del). I've tried every possible combo of Alt+F10, Ctrl+F8, etc. to no avail. Hitting (ESC) to go into Safe Mode option does not work either. Nor vigorously tapping of F8 or F10.

Any suggestions on how to get to the Advanced Boot Menu?

Thank you in advance.

My System SpecsSystem Spec
.

09 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Actually I would suggest booting from a Windows 7 installation DVD and running Startup Repair in your case.

Startup Repair

Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec
11 Aug 2012   #3

Windows 7 Home Premium 64bit
 
 

There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.
My System SpecsSystem Spec
.


11 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? Windows 7 partition is deleted already?
My System SpecsSystem Spec
11 Aug 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by jafoster View Post
There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.
From what computer are you posting messages? Is it also Windows 7 x64 as the sick machine?
My System SpecsSystem Spec
11 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by jafoster View Post
There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.
So even recovery from recover partition fails(?) It already did a lot I assume(?) How long was it busy? Any idea if it already formatted or recreated partitions?
My System SpecsSystem Spec
11 Aug 2012   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? Windows 7 partition is deleted already?

Trying to avoid a complete "factory settings" install where I lose all of my work.

Comp I am on right now is an older XP that is a roommates. It has little more functionality than to get online.

Doing the recovery partition has failed 6 times at the same point. Once disc 3 of recovery is in, it only takes about 5 min before the Error occurs. No idea if it reformatted or recreated partitions, but it still hangs up on the Verifying DMI if I don't go into boot menu.
My System SpecsSystem Spec
11 Aug 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Boot from system repair disk and do a "startup repair"
Startup Repair
My System SpecsSystem Spec
11 Aug 2012   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Boot from system repair disk and do a "startup repair"
Startup Repair
That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.
My System SpecsSystem Spec
11 Aug 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by jafoster View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Boot from system repair disk and do a "startup repair"
Startup Repair
That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.
Did you read the tutorial??? NAPP_KM:NAPP7.exe isn't part of it at all
My System SpecsSystem Spec
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