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Windows 7: WD external hard drive not recognized on system


16 Aug 2012   #11

windows 7 ultimate 32bit
 
 

i think it's hard disk drivers problem.....i'm sure about the WD SES hard disk has 3 drivers when i try to installed them only two are installed and other one is failed so that's why it's not recognized to pc.if u ever got this problem than tell me how can i fix this one.i wana installed that drivers it's WD SES(western digital)1 TB hard disk .i'm waiting for ur reply...........


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17 Aug 2012   #12

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You are wasting your time messing about with drvers. If the HD is not connecting to the PC it wont connect with the drivers so it makes no difference how many you have installed. In fact i have the self same WD 1TB HD and that doesn't need a driver. It works perfectly with what Win 7 gives it automatically. You say you are waiting for a reply but you fail to answer the simple questions you have been continuously asked. Go back over the thread and answer the outstanding questions and help will come. I'l ask you one more time "Have you tried a new USB lead/cable"? Plaese don't reply that you know there is nothing wrong with the lead/cable!!!!!
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17 Aug 2012   #13
mjf

Windows 7x64 Home Premium SP1
 
 

ditto on the cable. I've had a dud cables on a new My Book essentials. It was fine on USB 2 but not USB 3. A different cable fixed the problem.
Also check out WDs Knowledge base eg.
http://wdc.custhelp.com/app/answers/detail/a_id/3739/~/what-is-the-ses-driver,-why-is-it-needed,-and-how-to-get-the-driver-popup-to

I steer away from as much WD software as possible, firmware excluded of course.
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16 Nov 2012   #14

windows 7 32 bit
 
 

Quote   Quote: Originally Posted by shivaadepu View Post
Hi i'm new for this.......
and i got problem with my brothers WD external hard drive, it's not recognized in my computer, my brother says "it lost the drive letter or may be some files broken" he had some knowledge about that but we can't fix that one. does any body know about that then help out of this problem.

plz check usb ports power
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 WD external hard drive not recognized on system




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