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Brother Printer won't let me scan to my laptop.
[I apologize in advance if this question is in the wrong forum category. I wasn't sure so I made a guess.]
Okay, so our house has a wireless printer - a Brother MFC-490CW Printer. It also comes with a scanner, copier, etc.
I had to reconnect to the printer, so I went to "Devices and Printers", right clicked the area and selected "Add Printer", then "Add network, wireless or Bluetooth printer", and then selected the Brother printer we have. I had it run a test print and it printed out fine.
I can still print from this laptop, but for some reason I cannot scan images to this laptop. When I go to the device itself and select "Scan", my laptop's name is not on the list of computers the scanner can scan the image to. I tried to be clever by going to Paint to see if I can scan from there, but the "From scanner and camera" option was greyed out and un-selectable.
I can't call Brother themselves to ask for help because, well, in the past their assistance hasn't really been helpful and all that fruitful. Perhaps there is someone here who can help with this, or can at least point me to a place that could give me assistance?
Thank you. :)