external hdd not found :(


  1. Babychi08
    Posts : 1
    32
       New #1

    external hdd not found :(


    I have 3 USB ports. When I use one for mouse.. it works fine.. but when i plugged in my External HDD it wont recognize it.. this started just now after i got home from school (i have a feel my brother is trying to sabotage my laptop)
    anyway.. im not knowledgeable in terms on computer stuff but i checked a few remedies before i got here..
    i checked out my device's conditon on Device Manager and it has this yellow triangle with exclaimation mark in it.. i checked the properties and it says:

    "This device is not configured correctly. (Code 1)
    Access is denied.

    To find a driver for this device, click Update Driver."

    pls help
      My Computer
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  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    What happened after you updated the driver.
      My Computer
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  4. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #3

    What happens when you update the driver and reboot.
      My Computer
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  6. Anthony
    Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       New #4

    System Spec's would be nice too...
      My Computer
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