Hp Mediasmart Webcam Problem


  1. Posts : 4
    Windows 7 Professional Build 7600
       #1

    Hp Mediasmart Webcam Problem


    Hey everyone. First off I would like to say, I'm new to the forums so i'm sorry if this thread is located in the wrong place. So to get to the point...

    I recently purchased a new hp dv6z laptop and decided to upgrade to windows 7. I now am currently running windows 7 professional, which is working very smoothly and fine. I only have a couple of problems but they are all minor - except for my webcam. I have a hp mediasmart webcam (built in) that is not working at all. I have a windows.old folder that contains the webcam application but when i try to open it, it starts to load up and then gives me an error message saying "Hp Mediasmart Webcam has stopped working."

    I have looked for new drivers for my hp webcam but it keeps giving me this link Download HP Drivers I install this program and it says that i have the most recent drivers downloaded.

    Is there any hope for my webcam to work or will i just have to deal without it? Thanks for all your help guys/girls!
      My Computer


  2. Posts : 52
    Windows 7 Ultimate RTM
       #2

    The Microsoft Update should offer an update within a day or so for a "Sonix Streaming Media YooStar" webcam which should work or you can probably get it from HP by going to this link: Sonix Camera Driver - HP Business Support Center

    Good luck.

    Jim P.
      My Computer


  3. Posts : 4
    Windows 7 Professional Build 7600
    Thread Starter
       #3

    hmmm. i run the .exe and then run the install wizard and as soon as it starts to install i get an error message saying "The HP webcam has not found! Please plug in the HP webcam and then run the installation again"....Close, but no cigar. I'll keep checkin my updates and online to see if i can find anything else that might help. Thanks anyways though!
      My Computer


  4. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #4

    Hi and welcome to the SevenForums, ON3i11S.

    You need to download this software / driver package. Install it in compatibility mode choosing Vista Service Pack 2.

    Kari
      My Computer


  5. Posts : 4
    Windows 7 Professional Build 7600
    Thread Starter
       #5

    Thanks so much! its working perfectly now! You my friend, are a god of Windows 7
      My Computer


  6. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #6

    You are welcome. Nice it works.

    Kari
      My Computer


  7. Posts : 1
    Windows 7
       #7

    Burning Web cam videos?


    How do you burn your webcam videos? If you can?
      My Computer


 

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