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Windows 7: New Win 7 machine can't see Acer Monitor X223W

14 Aug 2012   #1
mendopaul

Windows 7 64 bit Home Premium
 
 
New Win 7 machine can't see Acer Monitor X223W

I've finished an Intel quad core machine running win 7 64bit on an intel quad core mother board. The machine works normally with my old Gateway DVI monitor but does not recognize my Acer X223W monitor (DVI also) at all and so won't auto load the proper drivers as a plug and play device. One of the troubleshooter programs said something about "windows not set up to update drivers" but I can't find out where that is true in the program and I don't know if that is accurate or not. Anybody know how I can get my OS to see this monitor? Thanks!


My System SpecsSystem Spec
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14 Aug 2012   #2
AC

Windows 7 Home Premium 64-Bit
 
 

Try this Vista driver.


Attached Files
File Type: zip Monitor_Acer_1.0_Vistax86_A.zip (9.0 KB, 129 views)
My System SpecsSystem Spec
15 Aug 2012   #3
mendopaul

Windows 7 64 bit Home Premium
 
 

Thanks for the reply and the driver. I've been trying to find the driver in that zip file but there is no executable file in there. When the zip is opened it shows three files with no sign of a driver or .exe file in them. I can't seem to recognize anything in that zip file that helps me................there is nothing I can see that loads a driver. When I got on to the Acer chat help desk they said there was no driver for the monitor, that it was a plug and play device that would run on Win 7 automatically. I"m stumped and getting a little crazy. As I said in my original post, one troubleshooting program said something like: "windows is not providing something" I've forgotten now what it said but it hinted that some setting was not right in the OS so I"ve looked hard in the setup program for the MB but nothing seems relevent. Thanks again.
My System SpecsSystem Spec
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15 Aug 2012   #4
AC

Windows 7 Home Premium 64-Bit
 
 

My System SpecsSystem Spec
15 Aug 2012   #5
mendopaul

Windows 7 64 bit Home Premium
 
 

My problem is that the computer cannot see the monitor. It just doen't show up in device manager. The monitor works fine in vga mode during post and boot up to the point after the windows logo comes up and then goes blank. Something is keeping the monitor hidden from the computer. And it works fine in Safe Mode. So would you tell me please how to "point it to the .inf file"? Thanks.
My System SpecsSystem Spec
15 Aug 2012   #6
mendopaul

Windows 7 64 bit Home Premium
 
 

I've just found a vga cable and hooked it up and it works perfectly. I'm wondering why the DVI connection won't work. I know the cable is ok because another computer was using it just before this one. Puzzled.
My System SpecsSystem Spec
15 Aug 2012   #7
chris1neji

Windows 8 64 bit PRO
 
 

You said it yourself that you had a hunch it was a driver issue. DVI driver issue more specifically. VGA could be more generic/legacy type of driver compared to DVI.
My System SpecsSystem Spec
15 Aug 2012   #8
mendopaul

Windows 7 64 bit Home Premium
 
 

Thanks! Right, I just haven't figured out to locate and install the driver. The .zip file when unzipped shows 3 small files none of which is a .exe file which I'm used to for driver installation. The ACER people said it's a plug and play device which implies that it uses a Windows 7 driver that, in my experience with Win 7, should be automatically located and installed very quickly. Something is keeping the computer from seeing the monitor when using the DVI connection. Maybe I'd better re-check the cable! I will do that tomorrow when I;m back in my shop.
My System SpecsSystem Spec
16 Aug 2012   #9
chris1neji

Windows 8 64 bit PRO
 
 

User 714 said earlier how to do it. It may seem confusing if you have never done it, in this other method.
You will need to point it to the .inf file
Drivers - Install Vista Drivers on Windows 7
use Method 2 -When Drivers are in a Zip Folder
My System SpecsSystem Spec
16 Aug 2012   #10
mendopaul

Windows 7 64 bit Home Premium
 
 

Thanks much for this info. It seems to fit my situation closely. I'll follow the instructions later today and report back. Again, thanks!
My System SpecsSystem Spec
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 New Win 7 machine can't see Acer Monitor X223W




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